Support multiple CMS programs as a product and transformation leader as they strive to improve their ways of working. Grow product leaders and teams through coaching, training, and mentoring. Lead the development of new approaches to analyze and implement operational policy and program operations through IT solutions. Collaborate with business partners to ensure organizational and product strategy is aligned to execution and delivery.

Facilitate the growth and transformation of the delivery system and ways of working at Travelers. Lead the Delivery Practices Organization as we partner with leaders, teams, and stakeholders across Travelers as we continuously work to optimize flow of value. Build and maintain relationships with leaders throughout Travelers and assist with the realization of their objectives and key results. Integrate both internal and external learnings necessary to reinforce Agile growth at Travelers. Guide the Agile Transformation within Business Insurance and assist in guiding the Enterprise Agile Transformation across all of Travelers including Organizational Design, Change Management, and utilizing a Systems Thinking approach to ensure optimization of the entire system. Grow and Support Product Thinking as we design, build, test, and measure our products using continuous discovery techniques. Coach leaders as we build and rebuild our workforce strategy and organization design using patterns of team topologies and teams of teams all aimed at optimizing the flow of value in a humane way.

Collaborate with Enterprise Leaders, Product Teams, Product Managers, and Scrum Masters with the ongoing Agile Transformation across Travelers. Focus on influencing behaviors at all levels of the organization. Model the way for other Agile Leaders. Infuse Agile Principles & Practices to achieve organizational and team success.

Collaborated with Medicare Payment System Modernization (MPSM) Product Teams, Product Owners, Scrum Masters, and Program Leaders to plan, train, and coach Agile principle and practice adoption including facilitating the definition of the target state operating model for the program, creating standards and processes consistent with Agile principles, and developing/delivering workshops as needed to support Agile understanding and adoption.

Collaborated with Product Teams, Product Managers, Scrum Masters, and Enterprise Leaders with the ongoing introduction of Agile practices across Allegis Group. Served as a change agent, creating an environment of relentless improvement, challenging the status quo, and developing a compelling case for change. Led the implementation of Lean Portfolio Management practices resulting in increased transparency and collaboration among multiple business stakeholders and information technology.

Ensured healthy application of Agile principles and provide coaching to programs/teams. Optimized the flow of value using Lean-Agile tools and strategies by championing the mindset changes required to deliver the desired business value to the customer.

Chartered and led the implementation of the Salesforce Center of Excellence (COE) working under Lean-Agile principles. Assist in the Agile transformation across the organization. Facilitated product discovery actives working directly with customers to identify opportunities to improve our product while balancing impact for our customers and value for our business.

Led implementation for multiple retail software products resulting in increased sales and an enhanced customer experience. Led product discovery actives working directly with customers to identify opportunities to improve our product while balancing impact for our customers and value for our business.

Led a Product Team charged with building and operating a product serving a variety of large and small Health Insurance Companies. Led product discovery actives working directly with customers to identify opportunities to improve our product while balancing impact for our customers and value for our business.

Led product development for several products resulting in improved business impacts and better customer outcomes. Built and maintained a strong relationship with internal business partners and external customers resulting in increased collaboration, improved teamwork, and better product outcomes.

Led product development and implementation for multiple customers. Collaborated with customers to identify problems to solve and build products resulting in better outcomes.

Led product development and implementation for multiple customers. Worked directly with customers to identify problems to solve and build products resulting in better outcomes for our customers. Administered the corporate financial database as well as provided consulting database administration for customers.

Led the analysis, design, and implementation and on-going maintenance of an Enterprise GIS administration resulting in more efficient and higher quality transportation and environmental analysis. Administered and maintained all hardware, software, and databases.

Led product development and for state and local government customers.