As Chief of Staff, I act as the right hand to our CEO & Founder, focusing on driving our organization forward. My role is all about maximizing efficiency and ensuring our leadership is always at their best. I manage our team closely, making sure they have what they need to succeed, and engage deeply in strategic decisions to position us for greatness. I oversee key projects, track our performance through KPIs and metrics, and contribute to policy development and financial planning. Every day, I’m committed to our team’s growth and our organization’s success.● Develop and implement standard operating procedures (SOPs) to enhance company processes and communication workflows.● Oversee payroll and manage finances using QuickBooks Online, including monitoring sales, cash flow, and outstanding invoices, and generating reports.● Oversee key team members, monitoring their KPIs.● Onboard new clients and manage major projects from contract signing to completion. Create and refine company policies and processes.● Assist in the preparation of presentations, reports, and other critical documents for executives.● Ensure compliance with legal requirements, maintaining up-to-date knowledge of industry standards.● Support talent acquisition efforts by recruiting top talent, and facilitating onboarding and training programs.

● Streamlined organizational processes for the Growth Cluster, supporting the Director of Growth and Chief Revenue Officer with a team of about 50 employees. ● Optimized communication workflows for the Growth team● Enhanced talent acquisition and onboarding processes, contributing to a more effective recruitment strategy. ● Led the organization of major team events for about 50+ participants, improving cross-cluster engagement and collaboration. ● Facilitated a culture of feedback and communication within the cluster.● Assisted in team management across engineering, data, product design, and product management. ● Researched industry trends, providing actionable insights for strategic decisions. ● Implemented efficient note-taking and follow-up procedures, ensuring effective team action and accountability.

As the Executive Assistant to the Chief Revenue Officer (CRO), my role encompasses the careful management of the executive's daily communications, calendar, and project oversight, ensuring timely responses and efficient organization. I take pride in supporting the CRO in strategic decision-making processes by taking notes and driving action items to completion. Collaborating closely with the Customer Success and Sales departments, I assist in harmonizing meeting cadences, thus contributing to the smooth operation of the revenue team. In all tasks, my aim is to optimize efficiency, facilitating the team's focus on revenue generation and our company's overall success.

As the Executive Assistant to the Chief Operations Officer and Chief Financial Officer at Sales Boomerang and Mortgage Coach, I played a key role in enhancing the efficiency and effectiveness of executive operations. I optimized the executive's schedules, ensuring that their time was spent productively towards achieving ambitious organizational goals. This included organizing crucial meetings, scheduling events, managing daily correspondence, and handling all travel arrangements. My proactive approach in internal and external communications, ranging from drafting emails to creating presentations, was instrumental in maintaining smooth coordination among all stakeholders.My above and beyond value was further emphasized through my initiative in researching and strategizing plans for the client's personal and professional growth, and fostering strong relationships within the executive’s network. I took pride in acting as a reliable point of contact, ensuring that all upcoming commitments and responsibilities were transparent and followed through. My dedication and positive impact as the first Executive Assistant from my agency was evident when, based on my commendable performance, Sales Boomerang and Mortgage Coach decided to onboard three more Executive Assistants after me.

As an Executive Assistant, my role involves optimizing my executive's time and priorities to help them achieve their goals. I take ownership of managing their calendars and scheduling and constantly researching and developing plans for their personal and professional growth. I strive to surprise and delight my client by demonstrating initiative, and I build strong relationships with their network and team. Effective communication is vital in my role, as I drive internal and external communications, presentations, reports, and social media. My role is challenging and dynamic, and I am constantly using my organizational and interpersonal skills to impact my executive positively.● Providing high-level administrative support and assistance to my executive and other assigned leadership staff.● Optimizing my executive’s time and priorities to help them reach their ambitious goals.● Organizing meetings, including scheduling, sending reminders, and organizing events when necessary.● Receiving and sorting daily mail, and filing appropriate documents accordingly.● Researching and developing plans for my client’s personal and professional growth.● Building rapport with my client’s network and team and help to manage these important relationships. ● Driving internal and external communications, presentations, reports, and social media.● Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on my client's behalf.● Taking ownership in arranging travel needs, such as flights, hotel, and transport. ● Acting as the point of contact among executives, employees, clients, and other external partners● Working closely and effectively with my client to keep him well informed of upcoming commitments and responsibilities, following up appropriately.● Performing additional duties as assigned by my executive.

● Designed and developed learning materials for diverse educational programs.● Created comprehensive onboarding programs to effectively integrate new members.● Conducted specialized training for Mathematics and Science international contest participants, focusing on knowledge enhancement.● Provided individualized coaching to students, emphasizing problem-solving and logical thinking skills.● Implemented strategic training for Mathematics and Science competitors, honing their abilities to perform effectively under time constraints.● Facilitated online workshops and webinars as part of a broad strategy to maximize student potential and support continuous learning.

● Conducted comprehensive market research to identify prevailing trends and understand audience preferences, ensuring data-driven strategy development.● Devised and executed an innovative digital media strategy in line with organizational objectives, resulting in enhanced brand visibility and engagement.● Fostered cross-functional collaboration with marketing and audience service teams to maintain brand uniformity across all platforms and initiatives.● Oversaw the production and approval of high-quality content and visuals, ensuring alignment with brand guidelines and audience expectations.● Managed and amplified the organization's digital presence, driving user interaction and engagement across multiple platforms.● Led content strategy, crafting tailored, impactful content, and disseminating marketing communications to targeted online audiences.● Evaluated and optimized the organization's digital marketing and social media strategies, pinpointing strategic gaps, and proposing actionable improvement recommendations based on data analytics.