President
New York, Ny, Us
Co-founded high growth company providing digital transformation insights and solutions to enterprises in USA, Europe, Middle East and Asia Pacific. Shaped vision, strategy, brand, services and product offerings, client engagement model and delivery standards. Productized consulting services and pivoted business model into big data driven solutions. Implemented lean processes and systems for finance, information technology and operations.✮ Scaled award winning digital transformation solutions business✮ Sold largest clients & cultivated strategic alliances in banking, retail, healthcare, technology✮ Pitched venture capital, private equity and strategics resulting in investments, acquisition LOIs✮ Constructed strategies, roadmaps, center of excellence organizations (CoE), OPEX budgets✮ Directed large scale client initiatives (website redesigns, e-commerce, mobile apps)✮ Achieved performance improvements including Forrester CX rank, conversion, NPS, CSAT✮ Devised methodology to benchmark digital experience & visualize competitive intelligence✮ Blog recognized for translating trends (e.g. AI, ML, blockchain, IoT) into actionable insights✮ Tripled traffic & Fortune 500 leads from SEO, video, SEM / Google Ads, events, LinkedIn✮ Scaled headcount to hundreds and established nearshore product and data science team✮ Setup paperless finance operations & cloud apps (DocuSign, TriNet, Bill.com, Intuit QBO)✮ Enabled distributed team collaboration & apps (Google Workspace, HubSpot, Slack, Atlassian)