Brian Mattox work email
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Brian Mattox personal email
Career Summary*Quickly grasp and consistently utilize company methods and processes*Problem-solving and people skills sharpened over 20 years of sales & service experience*Ability to build professional relationships with clients and co-workers*Solid skills in the Microsoft Office suite of products, Remote Desktop, VPN's, Genesis Cloud, and Salesforce CRM*Excellent writing skills for creating professional marketing and sales materials*Technical aptitude (roles of Service Engineer, Service Consultant, and Application Engineer)*Experience selling in person, and on the phone, in the US and abroad*Ability to work in an unsupervised capacity or as part of a team*Ability to work from home in dedicated home office*Sales professional (Sales Representative, Sales Consultant, Sales Engineer)Specialties: Technical Support for Building Automation (BAS) systems and Data Acquisition and Control (DAC) and SCADA systems. Experience with BAS systems by Novar, Siemens, Trane, Carrier, Johnson Controls, Schneider Electric.Experience with DAC products by National Instruments Labview, Genesis Iconics, and others.Other Experience: Customer service, sales, Consulting services for small businesses, artists, and authors.
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Technical Support RepresentativeComfort Systems Usa Jun 2008 - PresentHouston, Tx, UsSpecialties: Technical Support for Building Automation (BAS) systems and Data Acquisition and Control (DAC) and SCADA systems. Experience with BAS systems by Novar, Siemens, Trane, Carrier, Johnson Controls, Schneider Electric. -
Energy AnalystComfort Systems Usa Jun 2008 - Jun 2014Houston, Tx, UsDirect customer support of kW analysis to facilitate savings on utility bill, future energy strategy, and monitoring efficiency. Clearly communicate to customer issues with Energy Management System, Climate Control, Refrigeration Control, and Building Automation Systems (BAS). * Accept ownership of reports for customers with sense of urgency and accountability* Contact customer by phone and email to advise of variance conditions* Work within various BAS platforms depending on hardware controllers at client site.
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Technical SupportCsusa Jun 2008 - Present
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Customer Service Rep Level IiNovitex, Formerly Pitney Bowes Government Services Jul 2009 - Sep 2014Stamford, Ct, UsPhone center order fulfillment, order inquiry, and order maintenance for Government customer. -
Author Services RepAuthorhouse Jun 2002 - Apr 2008Bloomington, In, UsInside sales position at worlds leading self-publishing services provider. Sold suite of publishing services to individuals and businesses. Working in a very fast-paced sales environment, I built strong relationships with customers in a mentor / advocate role. I typically completed more than 60 contacts per day. I did strive to deliver the most value and best quality service to my customers. Also contacted key businesses about using a la carte services to replace or add to their existing mix of services.* Consultative sales skills to listen to customers and match our services to their needs* Efficient communication skills, productive in an environment with heavy phone and e-mail work* Cold calling business owners and C-level managers to determine interest level -
Sales RepresentativeTronitech Dec 2001 - Apr 2002Indianapolis, In, UsOutside sales position prospecting for new accounts in Indiana and Ohio for document imaging service provider. Sold services for scanning/optical character recognition (OCR) and bar code applications. I would recommend high-speed document scanners and imaging software, for digital conversion of voluminous documents into archival database and indexing of documents. -
Service Consultant (Sales)Cannon Iv, Inc. Jan 2000 - Jan 2001Indianapolis, Indiana, UsOutside sales of laser printers and printer service contracts in Indianapolis. I managed existing accounts and prospected for new business. As a printing and digital-imaging expert, I called on all types of businesses to uncover problems and create solutions to their printing and imaging needs. Skilled in Analyzing and correcting problems related to imaging peripherals and document centers -
Sales EngineerVi Engineering Jan 1999 - Jan 2000Outside sales of engineering services throughout Indiana. I made sales calls for turnkey Test and Measurement projects, built from scratch software development, and resale products. I built a large statewide database and made my own leads via prospecting and cold calling. * Wrote proposals for customized test stands, control systems, and other automated projects, which were $10K - $100K+ projects* Spoke at seminars on behalf of the company. Presenting application notes, customer success stories.
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Marketing Communications ManagerThermo Westronics Jan 1997 - Jul 1999Developing and updating marketing literature, web site, and sales training materials. -
Senior Application Engineer (Sales)Angus Electronics / Westronics Jun 1995 - Jul 1999Sales support of industrial and laboratory measurement instrumentation. With Angus, and continuing with Westronics after they acquired Angus, I identified new business opportunities, created new product proposals, and wrote their final specifications. Responsible for on-site system initialization, and training on industrial measurement systems. Responsible for sales rep product training and maintaining sales support.* Initiated sales calls for key vertical applications and had key role in six-figure sales orders* Launched products with sales training seminars in the U.S, Europe, South America, and Asia* Wrote for industry publications and spoke at conferences* Served as a leader on a Continuous Improvement/Quality committee* Involved in the interviewing and hiring decisions made in the Sales & Marketing group
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Sales & Marketing Communications ManagerWestronics Jan 1997 - Jan 1999I developed, updated, and maintained product literature. I helped design a new exhibit for a major trade show in 1998, where I promoted and organized our participation. *a division of Thermo Fisher Scientific* Key account sales calls and customer support on-site training and support* Development of the company's Internet strategy and the web site content* Liaison with advertising agency, placed ads in publications, and published press releases* Wrote application notes, success stories, and technical bulletins to aid product sales
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Senior Applications EngineerAngus Electronics (Formerly Esterline Angus) May 1992 - Jun 1997Sales support of industrial and laboratory measurement instrumentation. I identified new business opportunities, created new product proposals, and wrote their final specifications. Responsible for on-site system initialization, and training on industrial measurement systems. Responsible for sales rep product training and maintaining sales support.
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Service Engineer/Senior Service TechnicianEsterline Angus May 1985 - Jun 1995I wrote technical bulletins to communicate new product information to the customer service staff and sales representatives in the field* I provided technical support within the company, marketing, applications engineering, manufacturing, and quality control* On-site service of industrial and laboratory measurement systems and sensors
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Applications EngineerEsterline Angus Jun 1989 - May 1992Process Instrumentation.
Brian Mattox Skills
Brian Mattox Education Details
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Ohio Institute Of Technology (Now Devry University)Electronics And Computer Technology -
Devry, Formerly Ohio Institute Of TechnologyElectrical Engineering Technology
Frequently Asked Questions about Brian Mattox
What company does Brian Mattox work for?
Brian Mattox works for Comfort Systems Usa
What is Brian Mattox's role at the current company?
Brian Mattox's current role is Technical Support Representative.
What is Brian Mattox's email address?
Brian Mattox's email address is ma****@****bal.net
What schools did Brian Mattox attend?
Brian Mattox attended Ohio Institute Of Technology (Now Devry University), Devry, Formerly Ohio Institute Of Technology.
What skills is Brian Mattox known for?
Brian Mattox has skills like Customer Service, Cold Calling, Microsoft Office, Trade Shows, New Business Development, Energy, Team Building, Sales, Leadership, Consulting, Business Development, Marketing Strategy.
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