Brian Mazelin Email & Phone Number

Miami/Fort Lauderdale Area

Boca Raton, Florida

Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.Interview clients to obtain additional information on taxable income and deductible expenses and allowances.Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.Calculate form preparation fees according to return complexity and processing time required.Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

Orlando, Florida Area

Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

-Assists in monitoring call volume of inbound call traffic for 21 lines of business in addition to monitoring volume for e-Mail, social media, and chat agents.-Distributes calls based on staff availability. -Coordinate with other departments when outages occur. -Analyze daily staffing plans and anticipated call volumes, available resources and other outside Influences. -Monitor system and proactively assists management in dealing with real time adherence, unexpected workload and call volume variations.-Build and maintain scripts in Avaya- Generate schedules based off short and long range forecasts, create shift bids, and assist in the change management process.