I am a passionate and innovative, results-producing business leader in multiple industries leveraging emerging technologies to grow business and transform operational effectiveness. Extensive business consulting experience with Fortune 1000 companies and comprehensive knowledge of business needs and technology solutions; bridges business–technology gap to promote efficiency and enhance productivity across technical and management lines.I thrive in challenging and evolving environments. Successfully turning around faltering engagements to scalable operations in new markets through strategic thinking and innovative problem solving. Trusted advisor to internal and external customers developing roadmaps for adoption of new technologies taking into account market trends and leads go-to-market planning. Effective technology advocate and C-level guide; sells value of digital transformation to gain full organizational commitment. Promotes culture of autonomy and accountability to foster performance excellence. NOTABLE ACHIEVEMENTS:• Software & Services lead with over $28 million in direct sales of professional services and customer success.• Launched new lines of business and related products and services to add revenue growth to the consulting practice. • Completely restructured go-to-market strategy for upgrade software services, clarifying sales position in new market, offering packaged path to the latest technologies for 60+ organizations and growing revenue by 30%. • Developed & completed services modernization programs at multiple software organizations to create new lines of businesses, products and services in the consulting practices. Allowing the growth of consulting practice from $5.8M to $12M in 5 years.• Developed company-wide strategies to significantly reduce customer churn from 17% to 8% annually.• Resurrected and turned around failing software engagements at key accounts including Bed Bath and Beyond, Sherwin Williams, and JPMC.• Worked with industry leaders such as: Proctor & Gamble, Sysco Foods, JPMC, Honda, Orion Health, Kellogg, Napa, Target, Home Depot, Sherwin Williams, GM, Toyota, American Airlines, International Paper, Ball Corp. KEY COMPETENCIESCustomer SuccessProfessional ServicesMulti-domain Master Data Management (MDM)Strategic Account Management (Adoption, retention, business development)Channel Enablement and SupportSoftware License SalesPeople ManagementP&L ResponsibilityProject / Program ManagementPartner ManagementCustomer Relationship ManagementChange Management