Regional Human Resources Manager
Chicago, Il, Us
Led all aspects of human resources teams in operations centers in Plano, TX, Reno, NV, Cleveland, OH, and corporate office in Chicago, IL. Sourced, identified, and placed experienced talent in all business areas for multiple locations throughout North America and international-based positions in Canada, India, Europe, South America, and Asia Pacific regions.• Promoted to Regional Human Resources Manager, elevating scope and responsibility via additional staff headcount and organization support consisting of domestic and international operations.• Resolved critical employee relations issues by investigating complaints and concerns, evaluating and determining options for resolution in consult with leadership and legal counsel as necessary, facilitating communication between all parties, and providing advice, guidance, direction, and follow-up.• Identified emerging human resource issues by surveying and interviewing employees and managers.• Crafted and modified policies, remaining compliant and competitive in marketplace.• Enhanced leadership and employee skills by presenting training in multitude of areas, including but not limited to management practices, behavioral interviewing, team building, performance feedback, and coaching.• Educated employees on various benefit plans via individual and group presentations, providing new hires with sense of direction and understanding. Enabled existing staff to quickly come up to speed with pending changes, allowing better decision-making while focusing on daily tasks.• Complied with federal, state, and local legal requirements by studying existing and new legislation obtaining opinions from legal counsel, enforcing adherence and consulting with leadership on required actions.• Sustained professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing and fostering personal and professional networks.