Seasoned IT operations manager with notable success directing a broad range of initiatives while participating in scoping & planning, analysis, implementation, and deployment of a variety of systems and projects. Excel at providing comprehensive network design, systems analysis, and full life-cycle project management. Hands-on experience leading all stages of system deployment efforts including requirements, design, architectures, testing, and support. Outstanding project and program leader; able to coordinate and direct all phases of project-based efforts.Technical Proficiencies Platforms: Windows (Windows 2000, XP, 7/8/10, Server 2003-2012, Exchange 2003-2012, Office 365), Android, iOS, Mac OS, Linux (CentOS, RedHat, Debian), AsteriskNetworking: TCP/IP, DNS, DHCP, VPN, LAN/WLAN/WAN troubleshooting, router configurationLanguages: HTML/CSS, PHP, JavaScript, SQL, C/C++, Windows & Linux scripting, AsteriskCertifications: A+, Network+Tools: Symantec, McAfee, ESET, Ghost, VMware vSphere, TeamViewer, Citrix, ZenDesk, OSX file sharing
Listed skills include Customer Service, Windows Server, Microsoft Office, Troubleshooting, and 20 others.