Brian Mcgill Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Houston, Tx, Us

Direct, guide and provide executive oversight to the teams that support and maintain the desktop, mobile, network, server and security operations for a 500-member staff enterprise generating $120 million in annual revenue. Budget planning and oversight for a $4 million operational budget; tracking and classifying full lifecycle and depreciation of capital assets in excess of $1 million. Maintain 3- and 5-year look-ahead plans for capital assets and operational service expenses. Provided design and project oversight to multiple migrations of infrastructure from on-premise to collocation facilities, and finally to the public cloud. ✅Architect, direct and manage efforts in the full lifecycle from concept, creation, migration and decommission of four CRM platforms, three web platforms, two ERP platforms and multiple version updates.✅Centralized all software development efforts into common code repository, whether created by staff members, independent contractors, or third-party vendors. Implemented measurable, repeatable metrics for code performance and stability on enterprise-wide implementations of back-office systems, custom integrations, enterprise service bus, web-enabled and cloud applications, and reporting mechanisms.✅Achieved initial Business Intelligence and reconciled CRM activity with bank settlements. Streamlined inventory process, reducing on-hand quantities and ordering only as needed. Backorder times went were reduced by over 80%. System was built so that new integration points were simply another API call rather than an entirely new custom project.✅Recommended and supervised migration to Azure cloud from on-premise datacenters, enabling solutions being brought into production quicker, eliminated reliance on capital appropriations for dedicated hardware, and improved overall security footprint.

Houston, Tx, Us

Houston, Tx, Us

San Rafael, Ca, Us

If you are ever seeking business advice, you can request a meeting with me on AdvisoryCloud.

Brentwood, Tn, Us

Spearheaded relationships with clients; provided on-site technical support and strategy for each client. Handled support tickets, ensuring mid- and long-range projects received the necessary resources.✅Served in a generalist role supporting businesses and organizations from five to hundreds of users in hardware/software solutions, network administration, training, procurement, maintenance, and troubleshooting. Collaborated with other consultants to plan and implemented new technology deployments at client sites.✅Conducted classroom-style training in MS office for users, as well as technical peer training with lunch-n-learn sessions on multiple technical topics.✅Assisted users in troubleshooting, resolving, and preventing low-level issues, while generating better utilization of skills for addressing critical, time-sensitive issues.

Houston, Texas, Us

✅Managed overall infrastructure hardware/software support for 150 users in 4 locations acrossmultiple states. Addressed functional troubleshooting and resolution of issues, as well as,restoration of data, operating systems, files, documents, and drivers as necessary.✅Provided interconnectivity via private tunnels, setting up communications among offices inWashington DC, Austin, San Antonio, and El Paso.

Houston, Texas, Us

✅Provided support to users throughout the organization in software installation, repair/replacementof PCs and printers along with identification and resolution of general hardware/software/operating system issues.✅Proactively implemented the first-ever tracking system for hardware and software, providingbetter controls, reducing inventory costs, and enhancing the visibility of systems under repair.

Education record

Bachelor’S Degree, Computer Science

High School Diploma