Brian Mcgurgan Email & Phone Number

Anchorage, Alaska Area

Collaborate with business partners, technology professionals, and solution providers to improve outcomes through strategically applied use of information and technology. Leverage deep understanding of business capabilities, industry, and emerging innovation to proactively recommend solutions that bring value.

Anchorage, Alaska

IT Analyst on multiple technology projects at Alyeska Pipeline Service Company. Developed business requirements, identified viable solutions, conducted selection process, supported contract negotiations and solution implementation.

New York

Worked with company leadership in implementing corporate strategy. Coordinated planning and deliverables for critical company initiatives. Championed effectiveness of key business processes through:• identification and utilization of data resources,• process definition and documentation,• communication and training, and• monitoring and reporting.Led implementation on numerous key projects including Customer Relationship Management (CRM) and various website build, rebuild, and migration projects. Provided ongoing management of company websites; administration, support, and training on Salesforce, SugarCRM, Jive, and Act-On.• Utilized Six Sigma techniques and 4 Disciplines of Execution methodology to define lead and lag measures, and to measure performance of business processes• Managed team of up to four business analysts; provided professional development through coaching, mentoring, and internal training sessions; developed rigorous selection processes for use in screening and selecting new analysts• Managed multi-year implementation of Salesforce from 2011 for use by sales teams in several countries and for EdisonLearning's enrollment and operations functions; provided ongoing administration and configuration of the system• Led implementation in 2008 of SugarCRM for use by sales and enrollment functions; provided ongoing support of the system until it was replaced with Salesforce in 2012• Developed, validated, and gained approval of business requirements for selection of expense report and reimbursement solution, offsite data center facility, ITIL-compliant service desk tool, email and shared calendaring system, and other information technology investments; conducted product evaluation and selection, including Request for Proposal processes• Led requirements identification and management effort for proprietary educational software solutions; development of business and system (design-level) specifications for applications and system integrations

New York, Ny

As a consultant for Tanka, Inc. (a Wall Street-based consulting firm), provided leadership on multiple custom software development projects based on analysis of the needs and priorities of the NYSE and its customers, and on knowledge of challenges and risks in the business environment.• Led team of up to five analysts; participated in hiring processes and periodic performance reviews• Worked with project management in prioritizing release of functionality and enhancements• Successfully established formal processes emphasizing best practices for analysis and requirements management on high-risk internal project with numerous vendors• Advocated for, assessed, and introduced use of structured requirements management tool• Gained expertise with regulatory issues, including Sarbanes-Oxley and NYSE 303A rules• Led requirements definition and validation for a large web-based application introduced by the NYSE, providing listed companies with a platform for managing required regulatory filings

New York, Ny

Led team of up to four people in managing accounts and fulfillment of orders for high-end architectural hardware firm, utilizing software to streamline internal processes.• Wrote detailed architectural specifications, developed custom hardware designs using CAD tools• Conducted recruitment and selection of new account managers, provided training and mentoring• Introduced contact management database for computers and PDAs• Served as company’s primary liaison with vendors in Belgium and France, also worked with vendors in Germany, Spain, and Italy

New York, Ny

• Worked in small woodwork shops building custom and limited production high-end furniture• Designed and built commissioned furniture and architectural woodwork pieces for clients

Swaziland, Africa

Successfully introduced students of diverse ages to vocational skills despite cultural and linguistic differences.• Taught woodwork, metalwork, and technical drawing to high school students (forms 1 to 5)• Conducted instruction primarily in English, supplemented with siSwati, the local language• Utilized handwork methods at a remote rural school in a community lacking electricity

Master Of Business Administration (Mba), Dual Majors In Industrial & Organizational Psychology And Computer Information Systems Management

Certification In Computer Science Through Computer Technology And Applications Program, Concentration In Database Design And Development

Bachelors Of Fine Arts