Vice President Of Global Marketing And Customer Experience
CurrentIngram Content Group is the global leader in fully integrated content distribution, both digital and physical, for the book industry. Developing and employing technology to transform the publishing industry, Ingram partners with publishers, retailers, education institutions, and libraries around the world to connect content to its destination. Ingram Content Group and its operating units help publishers succeed with tools, products, and distribution networks to reach more people; retailers sell more with access to the content that consumers want; educators enhance the learning experience with digital and print learning materials and methods; and libraries engage with more patrons through collection development solutions. Oversee global Marketing team that drives global Corporate and Field marketing strategy and tactics, branding and positioning, campaigns and programs, product marketing, and communications for Ingram Content Group and its operating units. Also lead the Ad Sales team who offer marketing vehicles for publishers to extend their reach and sell more titles, and product marketing team including consumer-focused marketing opportunities.Also oversee Customer Care team providing customer support to deliver the best possible experience and resolve customers issues quickly and accurately.A division of Nashville-based Ingram Industries Inc., Ingram Content Group operating units are Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.