Brian Mcmillan Email & Phone Number

Reston, Va Usa

Direct all aspects of client management and service delivery. Manage network of partners in delivering technology architecture, strategy, and solutions that drive revenue growth, competitive advantages, and risk mitigation. ✔ Led global team (North America, Europe, Asia) in master data management solution rollout that supported load volumes of 2.5+ billion rows of data from 100+ countries and customer updates totaling 5+ million transactions per month. ✔ Architected and executed an implementation roadmap for content supply chain initiative for the world’s #1 nonfiction media company with 1.5 billion subscribers in 170 countries.✔ Strengthened business intelligence (BI) analytic capabilities with accurate data to drive subscriber growth and customer retention. ✔ Drove architecture and launch of party-vehicle-device master for global leader in satellite and streaming radio, integrating multiple sources of data with load volumes exceeding 5 billion rows of data from external and internal systems. ✔ Managed all aspects of strategic MDM initiative for global financial products company to launch collated customer data across 18 source systems, sales channels, and lines of business. ✔ Led proof-of-concept pilot for common data model of distribution network of the world’s largest brewing company. ✔ Resolved data quality challenges linked to rapid growth through corporate M&A by delivering common customer/product master solution.✔ Piloted Master Data Management (MDM) initiative for a medical devices company to build common product catalog and associated workflow/business rules in compliance with FDA regulatory requirements. ✔ Directed build-out of worldwide title and product master solution for all film and TV assets of one of the “Big Six” American film studios. ✔ Developed contact data strategy for a Fortune 50 technology company to support sales engagements for their corporate clients through new business intelligence and relationship capabilities.

Launched and directed Business Intelligence, Master Data Management, and Data Quality practices at CGS. Built relationships with implementation partners (e.g., IBM) to deliver comprehensive customer solutions. Managed team of 40+ consultants. ✔ Managed development of enterprise data architecture for a leading mortgage lender that merged customer and loan data from multiple internal and external sources into single, standardized ODS and data mart, empowering informed decision-making.✔ Delivered self-service “life of loan” reporting capabilities for ~18 million loans. ✔ Piloted build-out of new call billing system that replaced multiple antiquated systems for a satellite communications provider. ✔ Deployed innovative solution that captured data from each satellite provider, standardized and loaded data, and matched billing with customer/phone data. ✔ Conceptualized and developed “data warehouse in a box” business analytics product and methodology for Cambridge to sell as a bundled or hosted solution. ✔ Blended industry-standard data models, preconfigured hardware/software, and custom implementation methodology to cut data deployment time by 50%. ✔ Deliver performance 10-50x faster than a traditional data warehouse and lowered the total cost of ownership for the solution for clients. Business Impact:- Industry-first innovation - Simplified reporting- Reduced staffing needs- Improved customer billing accuracy- More timely revenue recognition- Accelerated data integration- Consistent governance- Real-time analytics

Directed all aspects of enterprise applications development for $400 million, B2C telecommunications company. Redesigned and managed a department with 75 staff. ✔ Partnered with business executives to develop a long-term vision and strategy to replace critical applications that were limiting business performance. ✔ Instituted project and resource management processes to optimize allocation of onshore and offshore teams for critical projects with high ROI potential. ✔ Introduced standardized SDLC processes and agile methodologies that radically improved quality of custom software developed. ✔ Spearheaded redesign of order processing and activation system, including SOA architecture/infrastructure development and business process design. ✔ Completed first phase in 4 months with impressive results: 99% cut in time for credit checks (from 1-2 hours to <30 seconds), drop in service activation time from 6-8 hours to <5 minutes, and significant staffing and overhead reductions. ✔ Engineered processes and software tools to enhance shipping management and provide a complete quality control solution. Raised accuracy of orders shipped from 97% to 99.992% and eliminated ~2,000 escalations per month. Business Impact:- Turnaround of underperforming IT organization- Scaled infrastructure to fuel business growth- On-time delivery- Dramatic operational performance improvements - $1.2 million total annual cost avoidance

Oversaw development and support of supply chain systems encompassing spend management, contract and order management, RFP/RFQ, eProcurement, purchasing, B2B supplier connectivity, data warehouse/business intelligence, and collaborative engineering systems. Managed a $29 million annual expense/capital budget; oversaw a team of internal staff, consultants, and offshore resources. ✔ Designed e-business strategy and program for sourcing, e-procurement, and spend management. Deployed the largest Ariba Buyer implementation and ERP integration in the world. Resulted in initial launch savings of $37 million in 12 commodity groups with a total multi-year savings of $110+ million. ✔ Directed $30 million supply chain business reengineering project: merged all business units onto a single SAP platform; and defined systems architecture to consolidate 280+ systems into 25 in 3 years. ✔ Eliminated cross-organization redundancy, standardized business processes, reduced time-to-market, and cut costs ~$120 million in 5 years. ✔ Managed convergence of supply chain processes and systems to eliminate redundancy and standardize purchasing, inventory planning, asset management, and warehousing for the Bell Atlantic/NYNEX merger. Delivered annual savings of $5+ million in support costs and $45 million in inventory reductions. ✔ Designed and implemented online bidding system for purchasing refurbished network equipment. Saved $12 million in capital expenses the first year alone. ✔ Led multi-phase project to launch inventory management processes and software tools. Solution captured $35+ million in inventory reductions, increased inventory turns from 5 to 35 per year, and raised on-time shipments to 95%. Business Impact:Business-enabling, next-generation technology innovations.Efficient logistics and inventory management.Multimillion-dollar cost savings and operating efficiencies.

Directed a team responsible for managing product forecasting/allocation, inventory planning, and deployment systems for the $4 billion GE Lighting business group. Led business process integration and business process improvement projects worldwide.

Ms, Operations Research/Management Science

Bs, Systems Analysis