Brian Mealer, Mba Email & Phone Number

• Managed 14 critical facilities (switch sites, data centers, call centers), overseeing preventative maintenance of vitalsystems such as generators, automatic transfer switches, UPS, DC Plants, batteries, BMS, and HVAC.
• Played a key role in building a new Critical Facilities Management team, successfully transitioning facilities supportfrom an outsourced model to an internal one.
• Regarded as a dependable high performer, achieving consistent “exceeding” metric ratings in PM / RM ScheduleAdherence and Invoice approvals monthly.
• Implemented follow-up process for vendor invoices, resulting in 300% reduced invoice submittal times and timelypayments.

Birmingham, Alabama Area

• Directed site development and construction activities of 250+ cell towers and Distributed Antenna Systems (DAS) fromsite acquisition to integration. Identified risks and forecasted the impacts on schedule of proposed.
• Simultaneously managed over 125 active projects, contributing to the 1st nationwide 5G network.
• Played a pivotal role in disaster recovery efforts, minimizing wireless network downtime.

Birmingham, Alabama Area

• Managed operations of 65K sq. ft. call center facility and grounds; oversaw general and preventative maintenance,construction activities, safety, housekeeping, and other contracted services. Conducted vendor research.
• Played pivotal role in planning, execution, and project control of new call center facility and grounds construction.
• Managed over $300K in multiple post-construction projects within first 6 months of occupancy.
• Led transition of national Facilities Management team back to an in-house model, establishing new policies,procedures, and methods to implement a successful changeover.

Birmingham, Alabama Area

• Oversaw facility operations for 7 T-Mobile call centers, focused on instilling customer experience values and ensuringaccountability, timeliness, and positive communication among Assistant FM staff. Managed.
• Ensured timely resolution of daily facilities related issues, reducing client pain points.
• Maximized client satisfaction by collaborating with vendors to ensure compliance with high work standards,ethics, contractual obligations, and customer service.

Birmingham, Alabama Area

• Managed daily facility operations, implementing new JLL standardized processes and vendor services across theT-Mobile call center portfolio.
• Led national Business Service Manager team through transition of multiple new system and technical processes,providing training and creating technical documentation.
• Conducted cost analysis on national call center janitorial supply purchases, identifying annual savings of $112,801(21% of the national janitorial budget).

Birmingham, Alabama Area

• Directed operations for 51K sq. ft. call center; oversaw general and preventative maintenance, vendor activities,safety, housekeeping, and other contracted services. Supervised facility staff, housekeeping, and.
• Recommended and implemented 1st Computer Maintenance Management System (CMMS), resulting in theability to track issues and establish performance metrics.
• Implemented comprehensive Business Continuity Plan and Emergency Planning processes for risk management.

Birmingham, Alabama Area

Provided full Information Technology support for over 40 T-Mobile retail stores, business offices,engineering facilities, as well as a 500+ seat call center. Supported server, desktop, telephony, andnetwork systems including operating system and application support, account administration. ManagedIT activities related to construction of 25+ retail stores.

Master Of Business Administration, General Business

Bachelor Of Science, Management Information Systems

Associate Of Arts, Business Administration

Activities and Societies: Marching Band, Symphonic Band, Jazz Band, Percussion Ensemble, Campus Country (Performance Group), Exposure.

Associate Of Science, Computer Programming Technology

Activities and Societies: Marching Band, Symphonic Band, Jazz Band, Percussion Ensemble, Campus Country (Performance Group), Exposure.