Over 25 years of progressive experience managing functions, projects, departments and budgets ■ Visionary IT Vice President using technology to enable the business to do what they do even better. ■ Extensive experience in major projects, including data center consolidations, storage and infrastructure upgrades, software refresh, major systems application release, internalization of disaster recovery ■ Directed IT technical and infrastructure areas, including service desk, network operations center, data center operations, facilities management, voice/PBX, change and problem management, data and mobile communications ■ Management of outsourced services providers ■ Strategic vendors relationship management for all areas of information technology including hardware, software, telecommunications and services ■ Effectively managed the change and problem management areas, created and updated policies and procedures, oversaw various regulatory and industry audits and assessments ■ Performs management with sense of urgency, dependability, and integrity, making the correct decision at a critical juncture in a crisis or critical situation in a timely manner ■ Strong communication and interpersonal skills with an outgoing personality, team building and leadership skills that lend themselves to significant interaction within the organizational hierarchy ■ Successfully completed Advanced Negotiation Training and Skills, resulting in high levels of vendor service and responsiveness and cost savings ■ Build, enhance, and motivate a high performing IT and infrastructure teamSpecialties: Infrastructure Management & Strategic Planning, Financial Management and Budgeting, Process Improvement, 7x24 Data Center Operations, Voice, Data, and Mobile Communications, Vendor Relationship Management, Business Continuity, Strategic Sourcing and Procurement, Facilities Services, Service Desk, Help Desk, Project Management, VMware, HP NonStop, PBX systems, , Nimble Storage, Cisco