Brian Merritt Email & Phone Number

Calgary, Alberta, Canada

Keeping Calgary’s Pathways and Trails beautiful and safe for all.

Alberta, Canada

District Manager 2016 - 2018• Supervised operations of the Pest Control Division for the Southern Alberta and Interior BC district. This included hiring, training, and supervising districts team staff, and liaison between operations and sales teams which increased new business contracts and additional add on sales opportunities. • Consistently achieved sales, quota through monitoring and responding to progress and sales reports, and by managing labour and inventory costs.• Met safety objectives through providing the team with proper equipment, training, and information leading to consistently having the best safety results in the region.• Communication with customers relating to product needs, service issues, billing and invoicing issues, compliance and quality assurance requirements and concerns which lead to the being a top performer in the region for customer retention. • Mentored team members who showed leadership potential and encouraged team members to pursue further training to develop specialized skills. • Initiated the Divisional Safety Champion program for the Canadian Region. Mentored the safety champions for each district, utilizing tools and programs to enforce safety practices, and investigated incidents that did occur with company Safety Managers to help prevent further incidents from occurring.• Received ongoing specialised training in safety, WHIMS, and environmental best practices, to provide quality pest elimination services and encourage additional sales for the district.

Calgary, Alberta, Canada

• Managed retail operations and supervised cashier and service staff. Equipped teams through training and ongoing support to work productively and efficiently in a fast-paced market with a demanding customer base.• Maintained inventory counts and ordered retail and grocery products as needed.• Reconciled daily sales reports, prepared cash deposits, and trained cashier staff on new financial programs, initiatives, and procedures to increase sales and productivity.• Completed human resources tasks including scheduling, payroll submission, and managing labour costs.

Lacombe, Alberta, Canada

• Completed food-related tasks for the camp and retreat centre guests including menu planning, ordering, daily food preparation, and serving.• Ensure food safety and provincial compliance for food handling and preparation.• Helped the Centre through a major expansion into a new building facility. Oversaw the construction and installation of the new kitchen and dining facilities and equipment, to ensure food services would be optimized.• Maintained and cleaned kitchen equipment, serving dishes, dinner and glassware. Replaced and added new serving and dinnerware to cater to a more formal customer base to help increase potential sales.• Recruited, hired, and trained seasonal staff and volunteers to meet the increasing demands for Centre use.• Consulted on kitchen and food requirements and requests for the Hospitality Coordinator, to improve customer service and thereby generate new and repeat business

Calgary, Alberta, Canada

Assist in overseeing daily food and beverage production. Coordinate private functions. Developing and training skills of the kitchen team.