Brian Merwin Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

I've expanded my digital capture empire from the commercial & advertising world into the motion world.ARRI, BlackMagic, Canon, Nikon, Panasonic, Sony, RED - You name it, I'll duplicate it, grade it, and render it.

Atlanta, Ga

PhaseOne Certified digital capture technician.PhaseOne, Hasselblad, Leica, Canon & Nikon.A decade in the corporate IT world with a focus on asset management, workflow, disaster preparedness and recovery. Yeah... I got this.

Atlanta, Ga

Commercial, editorial, advertising and corporate photography.

Greater Atlanta Area

Atlanta, Georgia, United States

Channel Six Labs is a small-scale design and manufacturing laboratory focused on products and accessories for digital video professionals working in the the film & television industry.

Greater Atlanta

Video camera operation, TriCaster engineering, production still photography, Final Cut Pro editing, behind the scenes production operations, media wrangler, master cable coiler, dolly grip, A/V technician, "fixer" of obscure problems.

Provide incident response, technical consultative services and advice to all business areas.Actively monitor and manage remote users via corporate VPN tunnel, user accounts & securityaccess, building security systems, and 12 network servers providing Voice, Email, NetworkStorage, Fax & Database services. Research, purchase, and configure of all new network andserver hardware/software.

Provide incident response, technical consultative services and advice to all business areas.Actively monitor and manage remote users via corporate VPN tunnel, user accounts & securityaccess, building security systems, and 12 network servers providing Voice, Email, NetworkStorage, Fax & Database services. Research, purchase, and configure of all new network andserver hardware/software.

Performed PC hardware and software installation, upgrades, troubleshooting, and problemresolution for both residential and small business clients. Provided workable efficient solutions toa wide range of technical challenges, from simple installations to full diagnostics onmalfunctioning systems and wired/wireless networks. Sustained accurate records on work orders,repairs, and network specifications & configurations. Trained, motivated, and supported fellowtechnicians. Provided 24-hour on-site emergency response.

Direct accountability for all server-side security, processing, database integration, automation,and custom programming for company’s e-commerce Web site. Researched and developed newWeb-based applications and content; evaluated software; and provided technical support.

Rendered extensive customer service and technical support to ensure the highest level ofcustomer satisfaction. Provided technical expertise for PC hardware and software installation,upgrades, troubleshooting, and problem resolution. Assisted management with the productdecision-making process. Formulated workable solutions to a wide range of challenges fromsimple installations to full diagnostics on malfunctioning systems. Maintained accurate records ofcustomers’ product inventory, work orders, repairs, and shipping/receiving service items. Servedas technical resource, providing training, motivation, and support for fellow technicians.

Provided swift installation and accurate data migration for Windows 2000/Office 2000 rollout,upgrading hundreds of workstations from Windows NT to Windows 2000. Worked directly withcorporate executives, identifying and meeting all needs as well as fulfilling special requests.Performed back-ups and installed Windows 2000 professional over the network via Ghost.Updated all device drivers and ensured compatibility with installed hardware. Verified proper post-installation functionality of user and email accounts. Consistently met high standards for quality,technical documentation, and inventory control.♦ Key to weekly progress meetings, making sound recommendations to increase efficiency inmultiple areas.♦ Cross-trained in multiple roles, including laptop installs/upgrades and special incidentsresponse.♦ Generated 97% customer satisfaction rate by conversion completion date.

Rendered extensive customer service and technical support to ensure the highest level ofcustomer satisfaction. Provided technical expertise for PC hardware and software installation,upgrades, troubleshooting, and problem resolution. Assisted management with the productdecision-making process. Formulated workable solutions to a wide range of challenges fromsimple installations to full diagnostics on malfunctioning systems. Maintained accurate records ofcustomers’ product inventory, work orders, repairs, and shipping/receiving service items. Servedas technical resource, providing training, motivation, and support for fellow technicians.

Provided technical service for computer installation, upgrades, diagnosis, analysis, troubleshooting,and repair via telephone, email, and in-store contact. Delivered helpdesk support services forInternet customers, administering user accounts and resolving ISP connectivity issues. Directlyaccountable for locating and editing user accounts in UNIX server environment. Installed andconfigured new PCs onsite. Tracked and closed out repair tickets.♦ Provided advice for customers on PC, peripherals, and DirectTV hardware purchases.♦ Fielded all technical work including support and in-store repairs independently.