When we invest in our people, happy customers and profits followI'm a servant leader who wears a lot of hats and isn't concerned about titles. A great day at work is one in which I've helped a customer, team-mate or our organization succeed.As a Chief of Staff / Program Manager, I've guided organizations as they align on strategy, launch new programs, manage day to day operations, and drive continuous improvement utilizing data driven KPIs. I've launched and managed global talent development programs including Onboarding, Diversity Sponsorship, Leadership Rotation, and Succession Planning creating opportunity for underrepresented populations. As a founding member of PayPal Working Capital, I observed first-hand the value of connecting team-mates to our customers and purpose. By inviting customers into our all hands meetings and sharing their stories in newsletters, our team understood the impact they were having and became tremendous advocates for the cause. Our team became a destination for top talent and created a model for the type of customer focused organization I want to work for in my next role.Recognized as a talent development expert with substantial experience accelerating leader and employee potential, I fuel team motivation, collaboration, and engagement while establishing and encouraging a culture of learning and growth. My career is characterized by building consensus, partnering with stakeholders from diverse backgrounds, and creating opportunity where none is present.I am seeking opportunities to leverage my proven experience in talent development, program management, business ops and as a chief of staff, advancing the careers of underrepresented populations.****************************KEY HIGHLIGHTS INCLUDE► Strengthened talent development, diversity, and inclusion in a cross-functional organization by launching several successful programs, including leadership rotation, diversity sponsorship, and apprenticeship programs.► Founding member of PayPal Working Capital, lending $10B+ to small businesses underserved by traditional banks.► Improved employee engagement, talent pipeline, and customer experience while growing team from 35 to 1.6K+ top performers, creating and championing a harmonized global culture.****************************I welcome the opportunity to network via LinkedIn regarding talent development, leadership coaching, employee engagement, program management, product management, project management, business strategy, innovation, partnership development, and mergers & acquisitions.
Listed skills include Product Management, Integration, Management, Project Management, and 41 others.
