I am currently working as the ICT Systems Manager for the ETB sector, helping to support ICT related projects nationwide.I have over 20 years of work experience, predominantly in the areas of teaching, IT consulting, project management and training & development. I have worked in multiple roles during my career and have delivered successful results consistently. My expertise includes managing key projects, resource management and providing solutions to leverage technology in creating revenue opportunities. I have made significant contributions in improving the efficiencies of IT systems by implementing robust processes entailing continual improvement, service transition, design and strategy. Highly adept at managing several projects, resolving conflicts, mentoring team members and possessing excellent decision making ability. Skilled at managing human capital through motivating and inspiring students, teachers, and staff to perform at high levels of excellence.I hold a Master degree in Business Studies – Management Information Systems from the Michael Smurfit Graduate School of Business, University College Dublin. I am ITIL V3 certified, am a professional member of the Irish Computer Society and was recently CCNA certified. I have received numerous appreciations from clients and top management in my career, for my focused, hardworking and result oriented approach. I am acknowledged as a systematic, organised, hardworking professional, adept in maintaining deadlines in high pressure schedules. I am experienced in working with multicultural work environment with a high degree of flexibility, creativity, commitment and optimism.To know further about my experience and achievements, I can be reached via email from Monday to Friday.