Brian Lopez Email & Phone Number

Ontario, Canada

Mississauga, Ontario, Canada

London, Ontario

• Helped introduce and establish Group Personal Training classes with the company’s expansion of a second fitness studio, included: Full Body Conditioning and Cycle classes
• Incorporated strength, flexibility, core and cardiovascular conditioning with group sessions.
• Conducted semi-private personal training sessions; provided and instructed clients with personalized exercise programs modified to baseline assessments and clientele fitness goals including: weight/fat-loss, strength.
• Handled trial sessions (group and individual) for new and previously recruited clients

Mississauga, Ontario

• Tech Support – provided support for client base of 5000+ including all issues related to application installation, system connectivity, and network security
• Training – acted as product expert to train new and existing users on all of the necessary features and functionality of the product
• Account management – responsible for cross-selling and upselling to existing customers on new package upgrades, product features and services; attended to a daily inbound/outbound call volume of 60+ to assist with.

Mississauga, Ontario

• Documented images of sensitive material for data archive to CRM
• Approved data entries, file uploads, overlooked team members’ work for accuracy
• Maintained electronic and hard copy filing system
• Provided general administrative and clerical support including mailing, scanning, faxing and copying to management