Brian Mobley Email & Phone Number

Bentonville, Ar, Us

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

Walmart Cloud Native Platform (WCNP) – Customer Engagement Manager. Customers include Walmart program/app developers who are moving their programs/apps into the public and/or private Cloud(s). Review, assign and/or complete feature requests. Provide Level 1 and 2 support for front line, and Level 3 support for technical cloud consultations. Responsible for enhancing operational excellence including service level agreements, customer communication and "bending the cost curve". Team size = 8.

Bentonville, Arkansas, Us

US First Contact Manager – Global Tech Platform (GTP) first line of defense for Continuous Integration / Continuous Deployment (CICD), OneOps and WCNP products. Day-to-day management of a high-performing team of vendors and x2 to x4 level associates supporting an increasing First Contact Resolution Rate (FCCR) and decreasing Mean Time To Resolve (MTTR). Fast-tracked 5 IBM Managed Outcome requisitions by reviewing resumes, selecting candidates, conducting interviews, and negotiating offers. Researched, prepared, and presented slide deck to directors and VP justifying need for additional US First Contact Engineers. Resolved 2-year-old Service Now ownership issues by closing several aging incidents, reassigning mainframe jobs to appropriate teams, correcting server support designations, and closing our Functional Owning Group to proactively prevent future recurrence of issues. Team size: 8 associates.

Bentonville, Arkansas, Us

• Team: Strati Customer Success; Program: Strati in a Box - Standardized/templatized the project planning process. Allowed Strati Engagement teams to quickly produce a timeline/project plan that included milestones and delivery dates for each application being deployed. This in turn allowed the customer to plan their go-live (or migration to the Cloud) accordingly. Scope included base Strati stack deployed into Azure using OneOps, entire playbook and timing inclusive of all infrastructure and platforms, for readying new International Azure clouds.• Team: Strati Customer Success; Program: China Applications - China requested Strati engagement assistance placing multiple applications into their new Azure regions. Strati assistance was needed to keep PI data in-country, improve latency, and move away from applications residing in their data centers. Note: China had not had their own Azure regions previously. 21ViaNet had been hired by Walmart China (WMC) to setup these new Azure regions. As such, the technology therein was sometimes as much as 2 years behind that of the US, which made the setup of applications different than any other country.• Team: Data Platform; Program: Streaming Platform, CTH, MarketBasket - Define scope, architecture, and design patterns for Stream Platform to facilitate a loosely coupled application ecosystem integrated with the event platform. Drive execution and coordination of CTH v3 enablement and MarketBasket TLOG elimination as it relates to SMART retirement for all Walmart and Sam’s domestic and international programs.

Charlotte, North Carolina, Us

IT Project Manager, Scrum Master and Warranty Lead to upgrade a Workday time and attendance system that was 4 years out of date. Used JIRA, SharePoint, and Quality Center to schedule and coordinate internal, contract and vendor resource tasks while controlling spending. Lead core team through all Scrum ceremonies, including a 6-week Sprint 0 and 24 two-week sprints. Project completed on-time and 20% below budget.IT Project Manager and Agile Kanban Lead to upgrade Treasury system application. Used JIRA, SharePoint, and Quality Center to coordinate internal, contract and vendor resource tasks while controlling spending. Lead daily standup and managed daily activity using Kanban board. Project completed on-time and 15% below budget.IT Project Manager and Scrum Master to update and consolidate physical security at 165 legacy Piedmont Natural Gas locations. Sites included corporate offices, contact centers, and regulator and compressor stations. Hardware updates included security panels, video cameras, network video recorders, intrusion detection peripherals, card readers and fencing. Software included video management systems, badge access request tools, and intrusion detection and card reader integration with central console. Used JIRA, SharePoint, and Microsoft Project to coordinate vendor information retrieval, Request For Proposal (RFP) process, management reporting, funding request and approval process, resource requests and budget controls.

Basingstoke, Hampshire Uk, Gb

• IT Project Manager responsible for scheduling and coordination of customization of software residing on financial institution kiosks. Responded to RFPs, gathered customer requirements, facilitated scope and solution sessions, created statements of work (SOW), and scheduled software development tasks and test lab and pilot site installations. Used Microsoft Project to plan, schedule and track all project work at both the resource and dollar levels from inception to rollout. Projects ran concurrently.

Charlotte, North Carolina, Us

• IT Project Manager responsible for technical aspects of finance and corporate project management. Reviewed, corrected and signed-off vendor SOWs. Presented project timeline, budget, and resource plan using Microsoft PowerPoint to project sponsors to obtain Stage Gate approvals and signoff. Created solution interface designs using Microsoft Visio. Facilitated stakeholder sessions to socialize solution and gain buy-in by using Microsoft PowerPoint presentations Visio workflow representations. Used Microsoft Project to create project plans and to track resource time and dollar spend. Used Microsoft Word to create biweekly status reports. Used Microsoft Excel to track and present project financials. Teams were comprised of Duke Energy employees, Accenture consultants and other independent consultants.

Mint Hill, Nc, Us

Mobley Technologies, LLC was contracted to build and implement a $6MM Argo platform Loan Origination System for a super-regional bank in the Midwest. Duties involved managing vendors, gathering requirements, writing documentation at all levels, conducting contract negotiation, securing technical resources for application development and integration into existing systems, executing application development, rollout and warranty period support, building training materials and conducting training classes. Converted from Waterfall to Agile methodology in 2012. Managed overall direction and day-to-day activities of 19 developers, a project manager, 5 business analysts and 7 quality assurance analysts. Twelve of these developers were employees of Mobley Technologies, LLC, and their career path and professional development depended on my guidance and direction. PTC Integrity used for defining Agile sprints and releases, defect tracking and resolution, as well as version control. Developed a web-based front-end using HTML5 and JavaScript, and an object-oriented middle-tier. Web services were also developed to bridge the gap between middle-tier and legacy systems.

Mba, Business Administration

Bs, Computer Science