Recruited to North American leadership team responsible for logistics operations, specifically for my success managing complex projects in the apparel, footwear & accessories categories and extensive experience leading multi-cultural operations. Responsibilities & Achievements Included: INVENTORY CONSOLIDATION • Lowered operating expense and improved efficiencies through consolidation of inventory from multiple, high-cost locations into single operation • Delivered new operation through design, license and built-out of new facility by leading project team and recruiting operational team • Maintained services to all channels while simultaneously consolidating 4M+ units of existing inventory and receiving new season inventory CUSTOMER SERVICE • Established new team positioned between Sales / Sales Operations and Logistics Operations functions for eyewear, apparel, footwear and accessories merchandise • Reduced chargebacks and improved customer experience by delivering visibility, understanding and control of issues through service analysis and collaboration with operations • Improved service delivery against customer expectations by monitoring and driving operational performance in distribution center and trasportation services MULTI-CHANNEL OPERATIONS • Full operational P&L ownership leading daily operations • Responsible for D2C, wholesale, retail, outlet, liquidation and customization/embroidery channels • Operational responsibilities encompassed: receiving, audit, slotting, inventory control, pick-pack, value added services, shipping and returns

Recruited to leadership team responsible for management of partner 3PL, specifically for my multi-cultural, multi-lingual 3PL operations success. Responsibilities & Achievements Included: DISTRIBUTION CHANNELS Served 4,500+ unique delivery doors in EMEA as leader of the following channels to market; wholesale, .com retailers, licensees, concessions, distributors, independents, airports, cruise lines, franchisees, exports & sponsored events. OPERATIONS Exceeded corporate revenue and unit shipping forecasts 20 consecutive quarters through relationship management of corporate Revenue Flow & Customer Service teams. Project management approach that secured credible forecasts and clear customer requirements was leveraged to secure demand/capacity match and service capabilities in partnership with the 3PL. Served as the on-site lead for Global Manufacturing’s management of 3PL QC operations for Italian sourced, luxury merchandise. CUSTOMER SCORECARD Improved customer experience and expanded logistics service offering for customers by designing & delivering customer specific scorecards for key European department stores: Harrods (UK), El Corte Ingles (ES), Printemps (FR), etc.. Program delivered real-time feedback on service delivery vs customer expectations via business intelligence tools. SPONSORED EVENTS Ensured brand positioning (television, print & social media) and supported strategic relationships by successfully managing globally impactful sponsored events. Owned operational planning, DC and transport services including receipt, QC, pick-pack, kitting and venue delivery for athletes, coaches, umpires and staff. -Wimbledon ’12, ’13, ’14, ’15, ‘16 -The Open Championship ’12, ‘13, ’14, ’15, ‘16 -Ralph Lauren Car Collection Exhibition ‘11 -US Summer Olympic Team ‘12 RETURNS Delivered a >100% increase in unit profit, increased recovery volumes & assortment for returns liquidation though an end-to-end redesign of returns operations.