Brian J. Morini Email & Phone Number

East Greenbush, New York

Colonie, New York

• Responsible for the administration and daily operations of a full-service branch office including: operations, lending, mortgages, product sales, customer service, and security and safety in accordance with the bank's.
• Provide a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation
• Achieve branch sales goals through new business sales, referrals, and retention of account relationships over $200K
• Lead, train, and supervise staff while delegating day to day operations to tellers, assistant managers, and other branch personnel
• Represent the bank within the community to increase the the company visibility and to enhance new and existing business opportunities and partnerships
• Meet with prospective home buyers to assist in obtaining a loan or financial mortgage including: payments, percentages, county information, income, credit, and assets

• Responsible for the administration and daily operations of a full-service underperforming branch office, including: operations, lending, sales, and customer service to a result in a profiting branch
• Provided leadership and training to the team to increase sales and profits
• Attained and established bank and branch goals through active participation in sales management processes and bank protocols

• Successfully achieved and exceeded monthly revenue, mortgage, and account goals a total of 33/34 month
• Routinely made branch level decisions including performance reviews
• Hands on experience and success in generating mortgage revenues through networking and sales style initiatives to gain Trustco Bank brand recognition

Albany, New York Area

• Completed in-house Mortgage, cross-selling, operational, and customer service training
• Traveled amongst the North division branches learning branch management functions
• Performed three months covered of Tier I Branch locations and quickly elevated to longer term assignments at Tier I, Tier II and Tier III locations

Albany, New York Area

• Built relationships and maintained existing client relations to pursue new leads & referrals
• Effectively communicated, influenced, and networked with a variety of customers to increase sales
• Performed sales and service calls to supplement direct business to business in-person marketing

Bachelor, Marketing

Activities and Societies: American Marketing Association,MemberDual Concentration Bachelors of Science (B.S.) in Marketing and Management

Associate, Liberal Arts

Activities and Societies: A.D.H.A,Vice PresidentAssociates in Science Degree in Marketing