Brian Mueller Email & Phone Number

Austin, Texas Area

• Leading team efforts to effectively automate commercial, residential, and hospitality management systems. Including hospitality services, potential real estate investments, and commercial investments.
• Managed project development of MLS real estate new listings - scoring - color coding based on zoning - bucketing into potential properties based on Process Automation
• Currently overseeing Process Automation on Commercial Real Estate and Hotel Management
• Process automation to remove swivel chair and design a decision services to business
• Acting as the lead technical voice between Business and Application Development
• Agile project management to improve time to service from reservation to room refresh and reservation end solutions.

• Collaboratively led an 11-member team and managed a $2M budget by providing strategic direction in the design of a large-scale Robotic Process Automation (RPA) project. Oversaw each project phase from requirement.
• Drove design, prototype and implementation of an innovative mortgage data extraction process to remove redundant data which increased rate and efficiency of decision-making processes.
• Created an Intelligent Capture process for automatic classification and document type separation.
• Developed an electronic document delivery portal that interfaced with the classification, separation and extraction engine pulling relevant data, resulting in a decrease in process time by 33% and an increase in annual.
• Launched a scalable Enterprise Content Management program that delivered 95% of all First Mile content within 15 minutes.
• Awards: Kofax First Mile Solution of the Year, OnBase Champion, NCSHA Program Excellence Management Innovation Operations and AIIM Leadership Award for Innovation.

• ECM Program Manager (2008 to 2010)Strategically guided digital transformation efforts by launching a departmental solution comprised of nine content types, scaled enterprise wide with over 4,000 varieties of content to.
• Developed and executed an advanced capture and machine learning platform which included machine classification, separation and extraction to remove redundant tasks, substantially improving processing timelines.
• Engineered an e-Delivery campaign that managed 95% of daily volume, reducing costs by $100K for partners.
• Coordinated efforts to raise $75K in support of a technology education program for low-income students and families.

• Business Systems Analyst II (2007 to 2008)Forecasted, developed and managed Enterprise Content Management budgets of over $1.5M, consistently completing projects on time and under budget. Analyzed, diagnosed and.
• Engineered use of OnBase Imaging Solutions for scanning, importation and retrieval of 250,000 documents by implementing paperless processes which reduced risk while increasing productivity and disaster.
• Drove enterprise wide 18-month conversion from legacy systems to cutting edge ECM systems, resulting in the establishment of an internal Center of Excellence and saving millions of dollars annually.
• Slashed the monthly cost of consulting fees by $25K by implementing processes to eliminate outsourcing, which reduced file storage capacity and staffing costs significantly. art ECM systems including the OnBase.
• Convinced the Chief Executed Officer to establish an in-house 6-person Integrated Records Management Team, eliminating outsourcing and saving $25K monthly in consulting fees
• Reduced file storage areas from 3 to 1 and staffing from 15 to 5, saving tens of thousands of dollars annually

• Business Systems Analyst I (2005 to 2007)Leveraged technical and interpersonal communication skills to analyze and understand end-to-end customer experience, integrating end-user feedback in mitigation of user issues..
• Implemented employee training programs which increased efficiency in several departments by 50%.
• Delivered a training program on how to implement a new ECM system to over 600 employees, leveraging adult-learning theory and empathy-based change management practices.