Brian Musgrove

Brian Musgrove Email and Phone Number

Vice President, Lifecycle Services @ Red River
Woodbine, MD, US
Brian Musgrove's Location
Washington DC-Baltimore Area, United States, United States
Brian Musgrove's Contact Details

Brian Musgrove work email

Brian Musgrove personal email

About Brian Musgrove

Leading Flywheel Customer Experience practice to accelerate our growth and ensure the best overall customer experience for the US Public Sector. Previously as leader for Iron Bow Cisco Partner Alliance and Customer Experience strategy with focus on SaaS selling in the US Public Sector Market. Built and branded their CX practice from the ground up focusing on the customers outcomes. Before that was a driven sales professional with over a decade of experience in unified communications industry that relied on background from engineering and dod certification side to sales. Utilized extensive technical knowledge of voice and video networks to assist providing the correct solution to customers through starting channel partnership. Past specialization United States Civilian and Defense markets, JITC Certifications, and Deaf and Hard of Hearing expertise provide wider range of overall communications knowledge.

Brian Musgrove's Current Company Details
Red River

Red River

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Vice President, Lifecycle Services
Woodbine, MD, US
Website:
redriver.com
Employees:
1480
Brian Musgrove Work Experience Details
  • Red River
    Vice President, Lifecycle Services
    Red River
    Woodbine, Md, Us
  • Flywheel Data
    Director Of Strategic Alliances
    Flywheel Data
    Woodbine, Md, Us
  • Flywheel Data
    Director Of Partner Alliance And Customer Experience
    Flywheel Data Jun 2024 - Present
    Arlington, Va, Us
    Leading the combined Partner Alliance, Customer Experience and Marketing practices at Flywheel Data. Working to provide the best in class experience to throughout complete ecosystem servicing the US Public Sector. Vision is to build a Public Sector Experience focused on benefiting customers, partners and Flywheel by shortening the time to value and maximizing desired business outcomes which in turn will drive adoption and expansion.
  • Flywheel Data
    Director Of Customer Experience
    Flywheel Data Jan 2024 - Jul 2024
    Arlington, Va, Us
    Leading the Customer Experience practice at Flywheel Data from the ground up and expanding it into multiple verticals and manufactures. Brought in to accelerate FlyWheel data to becoming a Cisco Gold partner. Working to help compliment what Flywheel is today and help expand marketshare within the US Public Sector. Vision is to build a Public Sector focused customer experience team and enable current and future customers to shorten the time to value and maximize their define business outcomes.
  • Iron Bow Technologies
    Director Of Software And Adoption Services
    Iron Bow Technologies Jan 2023 - Jan 2024
    Herndon, Va, Us
    Managing the Iron Bow Experience Redefined (XR) team that I built from the ground up while expanding it into multiple verticals and manufactures. The team continues to lead the partner community with a purpose built Public Sector focused software and CX team. Enabling customers to shorten the time to value and maximize their define business outcomes.
  • Iron Bow Technologies
    Director Of Collaboration Solutions And Customer Experience
    Iron Bow Technologies Apr 2021 - Jan 2023
    Herndon, Va, Us
    Responsible for overall success and development of Iron Bow's Cloud Collaboration strategy and Customer Experience practice. Help align all teams supporting UCM and Cloud Collaboration efforts to include sales, operations, support, delivery and adoption strategies. This focus will demonstrate that Iron Bow is the market leader and go-to-partner for delivering Cisco’s Collaboration portfolio as well as a leading CX practice with focus on US Public Sector.
  • Iron Bow Technologies
    Director Of Cisco And Customer Experience
    Iron Bow Technologies Feb 2020 - Mar 2021
    Herndon, Va, Us
    Managing teams supporting both the Cisco Partnership and Customer Experience. Branded the practice - Iron Bow Experience Redefined (XR), expanded it into multiple verticals and obtained Cisco Advanced Customer Experience Specialization. Continue the strong Cisco partnership through the global pandemic and ensure that all aspects of operations, monetization and sales enablement were uninterrupted.
  • Iron Bow Technologies
    Manager, Customer Success & Software
    Iron Bow Technologies Nov 2017 - Feb 2020
    Herndon, Va, Us
    Help build from ground up a customer experience practice that assists them through the complete lifecycle solution. With a specific focus on US Public Sector and the unique challenges that they face the CX practice ensures that the technology helps complete the mission and meets their outcomes.
  • Starleaf
    Americas Sales
    Starleaf Sep 2012 - Oct 2017
    Watford, Gb
    StarLeaf makes video easy to use and easy to deploy - at the desktop, meeting room, or on the go. With a single interoperable solution for small to enterprise-wide video and voice communications, StarLeaf transforms the whole user experience into one of complete simplicity - delivering a secure and redundant Infrastructure as a Service (IaaS). StarLeaf is on the way to once again revolutionize the unified communications industry by providing affordable solutions with powerful features with the user experience the top priority. StarLeaf is the only video conference hardware manufacture that offers Infrastructure as a Service using all our in-house code and applications.
  • Vidyo
    Federal Sales Engineering Manager
    Vidyo Feb 2011 - Aug 2012
    Hackensack, Nj, Us
    Vidyo, Inc. pioneered Personal Telepresence enabling multi-party video conferences using a personal computer, with HD quality over converged IP networks. Leveraging its patented technologies built on the new H.264 Scalable Video Coding (SVC) standard, Vidyo´s award winning products deliver the industry´s best error resilience and lowest latency videoconferencing over the Internet and general-purpose networks. Vidyo´s technology for OEMs and end-to-end product solutions for enterprises support point-to-point and multi-point connections that include a variety of different platforms ranging from Mac & Windows desktops to dedicated room solutions. Vidyo is based in Hackensack, New Jersey and is privately held.
  • Cisco
    Federal Consulting Systems Engineer
    Cisco May 2010 - Feb 2011
    San Jose, Ca, Us
    TANDBERG’s now a part of Cisco mission is to change the way people communicate. Our vision of the future anticipates a world in which all communication is completely natural. It is unencumbered by technology. Natural communication is the ability to interact with someone — a co-worker, customer, or supplier — as if you were in the same room.
  • Cisco
    Federal Sales Engineer
    Cisco Sep 2007 - May 2010
    San Jose, Ca, Us
    TANDBERG’s mission is to change the way people communicate. Our vision of the future anticipates a world in which all communication is completely natural. It is unencumbered by technology. Natural communication is the ability to interact with someone — a co-worker, customer, or supplier — as if you were in the same room.
  • Codian
    Sales Engineer
    Codian Jul 2007 - Oct 2007
    Gb
    Codian is a leading manufacturer of video conferencing infrastructure products. We design and manufacture the most advanced video conferencing products available in the market today, bringing customers the best in IP voice, video and data conferencing. Founded in 2002, Codian supports enterprise and service provider customers worldwide from our offices in Europe, the United States and Asia and is a privately held company. Codian was acquired by Tandberg in September 2007.
  • Sign Language Associates
    Director Of Information Technology
    Sign Language Associates Apr 2004 - Jul 2007
    Us
    SLA provides sign language interpreters for the deaf and hard of hearing in the Washington, DC Metro area and in all 50 states. www.signlanguage.com
  • Airotech
    Sr. Software Engineer
    Airotech Apr 2002 - Apr 2004
    Provided direct product management with the customer and programming at a small software company.
  • Nexgen Telecommunications
    Engineer
    Nexgen Telecommunications Jul 2000 - Jul 2002
    Gb
    Specializing in Long Distance IP Telephony to Middle East and Africa.
  • Verizon
    Software Engineer
    Verizon Dec 1999 - May 2000
    Basking Ridge, Nj, Us

Brian Musgrove Skills

Video Conferencing Voip Telepresence Unified Communications Cisco Technologies Networking Tandberg Ip H.323 Sip Enterprise Software Network Design Vtc Telephony Product Management Sql Streaming Media Vtc Network Design Isdn Collaboration Solutions Jitc Certification Fips Process

Brian Musgrove Education Details

  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    Computer Information

Frequently Asked Questions about Brian Musgrove

What company does Brian Musgrove work for?

Brian Musgrove works for Red River

What is Brian Musgrove's role at the current company?

Brian Musgrove's current role is Vice President, Lifecycle Services.

What is Brian Musgrove's email address?

Brian Musgrove's email address is br****@****ail.com

What schools did Brian Musgrove attend?

Brian Musgrove attended University Of Maryland Global Campus.

What skills is Brian Musgrove known for?

Brian Musgrove has skills like Video Conferencing, Voip, Telepresence, Unified Communications, Cisco Technologies, Networking, Tandberg, Ip, H.323, Sip, Enterprise Software, Network Design.

Who are Brian Musgrove's colleagues?

Brian Musgrove's colleagues are Elizabeth Roberts, Allen Moore, Anushka M., Nolan Hill, Heather Hauser, Pmp, Claudio Cruz, Rick Black, Mba, Pmp, Cssbb, Csm.

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