Brianna Cano Email and Phone Number

Data Entry

Customer Service:-Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle -Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location -Provides excellent customer service by answering product-related questions, locating products, and helping customers as needed -Minimize shrink through careful handling of the product -Achieves productivity standards -Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation -Uses a digital tool to select items necessary to complete the order from the store, to pack and put away customer orders in the staging area, and to retrieve orders for customers Sanitation / Stocking / Food Safety:-Gathers baskets and picks up trash inside and outside eStore as needed -Maintains and stocks bag areas -Organizes, cleans and prepares prep areas, wareroom, and sales floor for incoming trucks -Loads, unloads and moves heavy, bulky products to support eCommerce order selection -Maintains standards for safety and sanitation

• Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.• Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.• Cancel orders based on customer requests or inventory or delivery problems.• Determine and set product prices.• Order or purchase merchandise to maintain optimal inventory levels.• Maintain a Shopping Crew with Goals, & Priorities to achieve the best Success for the Store, and employees.• Overall provide great Customer support & experience at 110%.