Brianna Shaffer-Eldridge Email & Phone Number

California, United States

Berkeley, California, United States

My work as an academic coach involves supporting students with learning differences like autism and ADHD through college. I am able to work with students during one-on-one coaching modules. I currently have a caseload of 20+ students across my one-on-ones and study halls.

Hayward, California, United States

My work for the Academic Programs and Services at CSUEB involve improving the accessibility for student-facing websites and ensuring they are accurate and readable for all students. ▫️Reviews various student-facing websites to ensure they are accessible and contain up-to-date information▫️Creates tutorial videos on how to enroll in and search for classes for student reference▫️Collaborates with the APS (Academic Programs and Services) leader to ensure the necessary changes are taken when inaccuracies and inaccessible formatting and language is found

Hayward, California, United States

As a Peer Academic Coach, I was able to support students in a one-on-one and classroom setting in achieving success in their college careers. My work as a Debrief Lead allowed me to support my fellow cohort of coaches and helped in their professional coaching development. ▫️Effectively communicated with and managed a caseload of up to 4 at-risk students weekly to help them assess, diagnose, plan, and implement academic skills for success in college through utilizing time management tools and study skills▫️Collaborated with faculty in creating lesson plans in the General Studies classroom and assessed effectiveness of teaching strategies and activities in the classroom▫️Assisted students of all college levels in selecting their classes through enrollment support sessions▫️Facilitated debrief discussions twice a week to help support professional coaching development for other coaches

Hayward, California, United States

My job as a beauty consultant called on my natural problem-solving and customer service skills to help support guests in finding the right products for them. I was also able to encourage guests to buy certain products based on my professional recommendation.▫️Interacted with hundreds of guests on a daily basis and helped them navigate the store▫️Adapted well to the constant changes in the store and learned to be flexible and quick-thinking▫️Demonstrated a drive for productivity by achieving daily sales goals for my department▫️Delegated tasks between myself and my coworker to ensure efficiency in stocking our department▫️Collaborated on the best layout of our inventory based on the needs of our clientele

Hayward, California, United States

I was able to help customers find inventory that we had as well as help resolve conflicts that arose when their items were out of stock and helped redirect them to different products. ▫️Expedited the book buying experience for the customers by preparing online orders before the bookstore opened▫️Assessed the needs of the customers by checking stock daily and replenishing them with more stock▫️Communicated with customers through phone calls, emails, and in person to best assist them