Impact100 TC is on a mission to create sustainable change in the Twin Cities. We’re creating a space for women to come together and meaningfully engage in local nonprofits, each year directing a grant that we believe can have a transformational impact in our community. #togetherforward

• Recruited by executive leadership to spearhead the development and implementation of new on-site support model with partnerships established in 4 markets across the U.S. after one year • Coached team of Clinical Operations Partners to achieve greater than 200% increase in service levels in initial markets which gained recognition from the Board of Directors• Strategically established account management practice across historically siloed teams and gained executive approval of… Show more • Recruited by executive leadership to spearhead the development and implementation of new on-site support model with partnerships established in 4 markets across the U.S. after one year • Coached team of Clinical Operations Partners to achieve greater than 200% increase in service levels in initial markets which gained recognition from the Board of Directors• Strategically established account management practice across historically siloed teams and gained executive approval of multi-million dollar investment in Salesforce across the organization enabling more cohesive and coordinated experience for customers Show less

• Managed 8-11 case managers in achieving the highest team customer satisfaction scores across the department• Relationship owner and management for 70+ domestic and international cellular therapy programs• Shaped the development of two new service offerings resulting in a reduction of time to transplant by more than half