Assistant Site Director
Current- Worked alongside the Site Director to train and lead 40+ staff members across 4 simultaneous education and leadership-based summer programs- Performed crisis management pertaining to various emergencies among the administration team, general staff, and students (interpersonal, medical, behavioral, etc.)- Consulted and advised Program Directors and their staffs, acted as a primary source of emotional support and guidance for the site- Ensured staff maintained adherence to company values and otherwise led disciplinary action- Spoke publicly and facilitated leadership discussions/activities with up to 400 audience members at a time- Played a large role in customer service: answered phones, spoke to parents and students, and acted as liaison between NSLC and University staff