• Maintains, analyzes and follows-up on Accounts Receivable for 100+ attorneys within multiple practice groups.• Works directly with a multitude of departments to ensure client payments are received when expected and allocated appropriately. • Negotiates settlement payments and payment plans, and follows-up on said arrangements.• Researches and addresses payment delays, reductions and prepares appeals for electronically billed invoices in conjunction with Billing Specialists, clients and attorneys.• Utilizes Minisoft ARCS to document all communications related to collection efforts and assigns necessary future account actions, i.e. follow-up on-demand letters and account balance write-offs.• Performs client and account research using Experian, Lexis Nexis, Pacer and other websites to compile information needed for Accounts Receivable Committee members to issue formal client demand letters. • Provides ARCS training and backup for two other AR Department employees.NOTABLE ACHIEVEMENTSo Collected over $250,000 on one account that was more than two years past due by diligently communicating with the client and their insurers.o Recovered over $34,000 on one account that was more than eight years past due.o Collaborated with billing attorney, client and insurers to resolve AR issues on multimillion dollar account with balances aged five years or more.

• Responsible for the application of all client account payments received by six-office law firm.• Researched and notified attorneys of over-, short- or duplicate payments and processed refunds or write-offs as needed.• Point of contact for incoming vendor and client phone calls regarding account status updates and resolving payment questions. • Performed Elite month-end financial system closing procedures and reporting.NOTABLE ACHIEVEMENTSo Created and maintained a multiyear invoice tracking system for Asbestos Payments and AR tracking, which replaced an inefficient, paper-based procedure. The new system offered centralized access showing which insurers owed balances while providing payment information. This system was operational for over five years until the 2016 implementation of an automated system.

• Analyzed customer accounts for invoicing and equipment allocation.• Processed customer and internal invoice.• Verified goods received versus goods ordered.