- Liaise with faculty throughout the semester to enhance peer coaching services for students.- Oversee five peer coaches and provide guidance for any situations that arise on the job.

- Assist students in their coursework and communication skills- Recruit new peer coaches for the next semester

.- Developed four recommendations for leadership to enhance training and onboarding at the store level. Engaged with Operations team members, Training Managers, and District Sales Managers to gather insights on current practices. Recognized with the Service Award for these contributions.- Collaborated with four interns to devise a strategy for boosting upselling through product placement and training enhancements. Our plan was one of two winning presentations out of five presented to senior leadership.- Designed and maintained a compliance log, training tracker, and Workplace Violence Prevention Plan log using Excel.- Spent an afternoon working in the stores- hanging clothes and talking to customers- to understand the associate's experience

- Partnered with another RA to collect information from class discussion posts for potential case studies.- Compiled and organized the information into an easily accessible database for the professor’s future use.

- Utilized my knowledge of IU and Kelley resources to guide students through their first year.- Promoted a culture of wellness by establishing a rapport with the students and supported them as they prepared for their time at IU.

- Coordinated with AES and absent students to schedule and administer make-up exams.- Assisted the professor in administering and proctoring exams.