Brianna Darcangelo Email & Phone Number

Shelton, Connecticut

Collaborated with LifeCare specialists to obtain information about specific clients’ needs to ensure maximum satisfaction. Addressed client needs by delivering information and following up consistently.- Delivered available services by performing extensive research through our network of partners and resources.- Enhanced network by conducting screenings for potential resource providers.- Fulfilled needs of 20 clients weekly by completing research on three to four cases daily.

Danbury, Connecticut

Provided exceptional services to a national nonprofit organization while gaining comprehensive knowledge of management and service implementation. Supported upper management team in strategic planning to achieve organizational goals.

Western Connecticut State University

• Chosen for and completed highly selective program• A 150-hour leadership shadowing field experience for which three academic credits were received• Six seminars about the characteristics of leadership each informed by a specific text and narratives about valuable mentoring experiences• A formal capstone presentation showcasing the leadership placement and selected texts from the seminars• Receipt of a Hancock Student Leader graduation medallion

Bridgeport, Connecticut

Built and maintained strong communication with case managers and attorneys to meet clients’ aspect. Achieved maximum levels of client satisfaction by providing exceptional customer service. Facilitated clients with cultural transitioning to increase respect and mutual understanding.- Attained knowledge in different areas from diversity to inter-cultural exchange, community building and a state-wide non-profit human services agency.

Bachelor'S Degree, Social Sciences

Activities and Societies: • Howard G. Post Sociology Award Recipient • Deans List • International Student Exchange Program Ambassador •.

Sociology