Brianna Davis Email and Phone Number

• Provide proactive support for Project Leaders (PL's), Principals, or Global Directors with internal/external commitments in a fast-paced and changing client service environment • Organize and schedule client/internal meetings and events with an understanding of business priorities• Anticipate and coordinate point-to-point travel needs as necessary, including booking all travel and hotels, directions, commuting time and ground transportation• Process timesheets and expenses • Conduct research and gather information to help problem solve questions• Assist with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding• Act as a thought partner and trusted advisor to PL’s, their teams and others at BCG• Build effective working relationships with key stakeholders – Principals, clients, consultants, assistants and my coworkers

• Engage all guest in a warm friendly manner and provide excellent customer service • Monitor fan behavior and ensure all guests are behaving by the code of conduct• Listen and respond to guest challenges and concerns

• Maintained the collection, input and documentation of part-time event staff• Supported event logistics such as Employee Check-In, ID badges, and equipment distribution • Assisted with preparation of stadium collateral materials (Guest Guide, Call Center resources) • Worked in conjunction with and communicated closely with other internal departments as it relates to major stadium events (Conversion, Security) • Prepared event brief sheets for event staff and other internal employees • Maintained the organization and system of the Lost & Found department

• Provided exceptional customer service to 90+ guests per week at a 4-Diamond luxury resort ranch • Managed time between five different departments: ranch activities, lodging, food services, ranch maintenance/operations, and the coordination of recreation program• Utilized excellent interpersonal communication skills to ensure the highest quality of service was provided across all departments

- Assisted in on-campus recruiting operations, prospect research and evaluation- Promoted and represented Georgia Football through social networks; created and developed content for social media platforms - Hosted prospects and their families during on-campus visits - Worked directly with coaches and support staff

• Served as an information resource and ambassador of the university for campus visitors • Staffed the center’s information desk and lead tours for groups of 30+ people utilizing my public speaking skills

• Directed the Total Access area, Super Bowl rings collection, and Vince Lombardi trophy • Managed a group of 25-30 team members by assigning them roles and tasks to ensure the areas ran smoothly • Interacted with customers and used my interpersonal communication skills to better understand their needs• Used problem-solving skills to assist team members and make sure the fans enjoyed a great experience

• Directed registration for over 4,000 campers through check-in, uniforms, and merchandise • Developed a rotating schedule for the canteen, information tents, and activities for the campers • Coordinated guest speaker schedules for pro coaches and players as a team with fellow facility supervisors

• Facilitated game day operation including set-up, check-in, and photo equipment • Gathered logistics on guests for check in and provided personalized hospitality to about 40 guests per game• Interacted with guests and provided excellent customer service for sideline experience and game day

• Interacted with over 40+ fans on race day to enhance their experience throughout the venue • Promoted the venue and the activities held on event day by coordinating t-shirt cannon and free giveaways

Facilitated music during the game by playing the playlists during intermissions Engaged customers with friendly service and assist with merchandise recommendations Facilitated the clock during the game

• Coached a U-10 girls’ soccer team for the spring 2016 season• Trained the girls on the fundamentals of the game and teamwork skills

• Refereed local, youth soccer games• Ensured the kids were safe and had a fun time