• Built a trust-based relationship with clients by demonstrating knowledge of the industry, staying flexible to last-minute changes and consistently meeting challenging deadlines. Ensured client satisfaction through consistent communication and exceptional customer service. • Partnered with Account Managers to develop effective marketing strategies, executing A/B and multivariate tests for email, mobile and direct marketing campaigns. • Managed programs from writing the contract to presenting results and key insights. Led internal teams through creative development and monitored budgets for campaigns providing up to $1 million in agency revenue. • Created a sales tracking database that streamlined the management of results data and improved the reporting timeline. Utilized database for weekly performance presentation and optimize results of upcoming campaigns based on key learning’s.

• Simultaneously worked with several cross-functional teams on daily responsibilities to ensure the successful execution of client objectives within the expected timeframe. • Conducted competitive analyses to determine effective strategies for future campaigns and improve client’s knowledge of the competitive landscape. • Coordinated entertainment, transportation and meeting logistics for week-long client events of 50+ attendees.

• Created portfolios of marketing materials to be utilized by the client as a summary of annual direct marketing efforts.• Performed market research and provided information to Account Managers to enhance presentation content and expand market knowledge.• Provided quality control on numerous campaigns across multiple mediums.

• Presented lessons in math, critical thinking skills, reading, science, etiquette and writing for elementary-age (3 – 10yrs.) ESL students. • Formulated lesson plans, student assessments and test reports for parental communication and analysis of student progress. • Created interactive PowerPoint presentations and games to engage students and broaden their learning experience.