Brianna Hobbs Email & Phone Number

Ottawa, Ontario, Canada

Kemptville, Ontario, Canada

Ottawa, Canada Area

Offer software support to customers via telephone, email, web-based support tickets, and a live chat feature online, while building customer relationships and brand loyaltyProvide solutions and make recommendations to customers on how to better use Carleton Technologies products, including selling SaaS products that the customer is not currently subscribed to Responsible for working directly with marketing and IT departments at various campuses to facilitate and build customers’ eCommerce websites, assisting with content creation and providing training to usersRegularly performs and records virtual training sessions that are uploaded on YouTube for customers to use for training and future reference

Kemptville, Ontario, Canada

Responsible for promptly and professionally answering telephone calls, emails and greeting walk in customers. Daily duties include maintaining CRM database, communicating with prospects via telephone calls and emails, preparing Agreements of Purchase and Sale and amendments. Manages sales information packages, weekly traffic reports, office administrative supplies and participates in weekly sales teams meetings as required.

Ottawa, Canada Area

- Responsible for maintaining social media including Facebook, Twitter, program portal and monitoring team alias email address- Create and distribute weekly eBlasts and monthly Newsletters- Schedule, host and establish themes for monthly webinars- Supports training requirements of new and current team members- Establish and maintain positive communication channel between Gilmore and clients globally through email and telephone communication. - Responsible for communicating software options and placing software subscription orders on the clients behalf.- Use general office systems such as Microsoft Office Word, Outlook, PowerPoint and Excel on daily basis. Also use Gilmore internal systems such as Securkey, Order Tracking System (OTS), and SecureMarketPRO (SMP). Also use Autodesk specific programs such as Partner Database, Evaluation System, Identity Manager, Partner Center, and Subscription Center.

Kanata, Ontario

- Perform general clerical duties such as photocopy, scan, answer telephones and email communications. Be the first point of contact for assigned clients for order queries, general communications, product/service related issues and escalations- Responsible for completing monthly reporting as assigned by account manager, includes monthly inventory snapshots using Excel VLOOKUP, Pivot Table among other functions- Establish and maintain positive communication channel between Gilmore and clients globally through email and telephone communication. Responsible for communicating software options and placing software subscription orders on the clients behalf.- Use general office systems such as Microsoft Office Word, Outlook, PowerPoint and Excel on daily basis. Also use Gilmore internal systems such as Securkey, Order Tracking System (OTS), and SecureMarketPRO (SMP). Also use Autodesk specific programs such as Partner Database, Evaluation System, Identity Manager, Partner Center, and Subscription Center.

Ottawa, Canada Area

-Provide assistance to the Marketing Department with the event and service promotion, signage maintenance, data entry and other general duties. -Take on a leadership role with the Promo team, helping to schedule and organize different promotion throughout the year.- Manage Students' Association social media accounts including Twitter, Facebook, Instagram.- Manage Student's Association website and update content accordingly.

Ottawa, Canada Area

- Responsible for assisting the Purchasing Stores Clerks within a Materials Management environment interacting with peers, clients and the Vendor community- Duties encompass data entry, reconciliation, filing and material handling

Promote events within the school. Develop and implement new promotion activities. Host events within the school such as MTV's Buried Life. Develop and implement halftime activities for varsity athletics games.

-Acknowledged for hard work and efficiency in stocking and inventory management-Trained new employees on cash and developed their customer service skills-Became go-to employee for training purposes-Addressed customer service concerns via telephone and in-person - Creation of promotional and seasonal displays.- Accurately managed the cash register

Diploma, Licensed Practical/Vocational Nurse Training, Dean'S List

Associate’S Degree, Event Management, Meeting And Event Planning

Associate’S Degree, Business Administration And Management, General

High School Diploma, French

Activities and Societies: Dance Committee Chair, Student Activities Council, Student Senate Representative for NGDHS in the Upper Canada.