Chief Ranger Of Visitor Experience
CurrentManaged the natural, historic, and cultural resources in the park ensuring their preservation and sustainable use. Oversaw budget planning and tracking for various grant projects and programs. Developed and conducted educational programs and events for diverse audiences including school groups, community groups, and families.Utilized marketing strategies to promote programs and special events through various channels, including the Friend’s group social media, Twin Lakes websites, newsletters, and community outreach.Provided leadership, supervision, and training to AmeriCorps Members and Seasonal Interpretive Staff, conducting exit evaluation, and assessing staff performance, and scheduling staff. Provided excellent customer service to a diverse audience, addressing visitor inquiries and concerns with professionalism and enthusiasm.Volunteer Management (AmeriCorps, Camp Host, Retail Host, Volunteer Groups, and Individual Volunteers).Assist with grant writing. Collaborated with park staff to organize special events and outreach activities for local schools and community groups.Conduct research on natural and historical aspects of the park. Implement reptile animal husbandry practices.Develop and implement volunteer programs and projects. Developed interpretive weekend events fliers, special events fliers, and self-guided program brochures for the public.Collaborated with local organizations to expand outreach efforts and diversify program offerings.Conducted trail assessments.Assist with grounds maintenance outside of the Discovery Center. Manage daily business operation in the Discovery Center. Interview and hiring seasonal staff.
