Client Services Administrator
Currento Managed and triaged client appointments both in-person and over the phone, ensuring a smooth and efficient scheduling process.o Responded promptly to client inquiries and concerns, providing exceptional customer service.o Conducted in-house cleaning, maintenance, and minor repairs of hearing aids to enhance client satisfaction.o Ensured the clinic remained clean, organized, and welcoming for all clients.o Accurately maintained and updated client files, adhering to confidentiality protocols.o Processed and submitted third-party paperwork and claims with precision, ensuring timely resolution.o Maintained detailed transaction records, contributing to organized and accurate bookkeeping.