Brianna Nelson Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Develop business communication strategy for Customer Success Services organization servicing 3,500+ employees globally. Create and execute strategic communications plans driving employee engagement, change management initiatives, and learning and development programs. Drive and measure effective messaging by developing goals, metrics, and processes.Spearheaded the creation and execution of a comprehensive internal communication strategy for the Customer Success Services organization, enhancing engagement and fostering a culture of change management and continuous learning across a global team of over 3,500 employees.Conceptualized and led the organization’s virtual skills-based development summit, managing all aspects from logistics to content creation, ensuring impactful and strategic messaging.Directed the planning and execution of quarterly All Hands meetings for executives, creating compelling content and overseeing logistical coordination to effectively communicate key organizational messages.Developed and launched the organization’s first comprehensive communications strategy, securing executive endorsement and aligning efforts with internal communications teams to drive consistent and impactful messaging.Provided critical support for Quarterly Business Reviews and bi-weekly senior leader project reviews, developing and standardizing communication templates and training the executive team on effective communication practices.Partnered with development teams and software engineers to translate complex technical information into accessible formats for executive and customer reporting, enhancing clarity and understanding.

Remote

Lead the employee communication strategies for global healthcare technology organization servicing 1,500 employees. Create and execute strategic plans driving employee engagement, change management initiatives, acquisitions and other global programs. Oversaw the planning and execution of quarterly hybrid all-employee meetings, including the development of materials and communication strategies to address CEO transitions, global reorganizations, and workforce adjustments.Partnered with HR and Legal teams to manage the rollout of a new Hybrid Work model and employee safety policies, ensuring clear and effective communication throughout the process.Developed the organization’s first comprehensive employee communications strategy, aimed at enhancing engagement and improving informed employee engagement scores.Scoped, developed, and implemented an internal email platform to measure and analyze employee engagement with communications, improving the effectiveness of internal messaging.Scoped and delivered a comprehensive business case for a replacement intranet site, built the project plan for implementation and partnered with key stakeholders such as legal, HR, IT and develop the draft design for the new intranetWorked closely with a PR agency to develop and execute a social media strategy and employee-facing content, enhancing external communication and supporting broader organizational objectives.

Adjunct Professor for California Baptist University Online and Professional Studies Strategic Communications program. Courses taught: Oral Communication, Interpersonal Communication, Rhetoric & Persuasion.

Nashville, Tennessee

Directed a small team to develop and execute internal communication strategies for an organization of over 4,000 employees, enhancing engagement through targeted plans. Managed content design for various channels, including intranets, newsletters, and podcasts, and led crisis communication efforts.Established and tracked goals, metrics, and processes to evaluate communication effectiveness and ensure alignment with organizational objectives. Oversaw logistics and content for a national conference with 500+ attendees and served as editor for the internal magazine, managing 16-24 pages of content.Collaborated with Marketing/Communications to uphold brand standards and led 6-8 major change management initiatives annually. Coordinated communication for the Supply Chain Emergency Operations Center during critical events, including COVID-19 and hurricanes.

Brentwood, Tn

Nashville, Tennessee

Greater Nashville Area

I am the primary contact for Marco Club Connection, a subsidiary of Aristo Media Group and Marco Promotions. Day-to-day tasks include marketing artist material to clubs, venues and instructors all across the United States, compiling reports, promoting new music and Marco services to artists and Marketing teams within the industry.

Colton, Ca

Responsibilities include: setting up for events that KFROG hosts, interacting with our listeners, promoting our station, and events. Other various tasks include: general office work, data entry and any duties as assigned.

Responsibilities include: performing long tail keyword research through Organic Search Engine Optimization (SEO), and integrating the phrases into Web Content Articles.

Encino, Ca

Responsibilities include: writing press releases, coordinating with radio stations for promotional material, working on artist profiles, coordinating various social media posts, and reviewing social media statistics and media coverage. I worked closely with the Publicity, Social Media and Marketing teams to develop material and strategies for the 2014 Academy of Country Music Awards and the subsequent events surrounding the ACM awards.

Riverside, Ca

As Editor-in-Chief, responsibilities include leading a team of journalists and publishing a newspaper bi- weekly. I led meetings, assigned stories, edit as well as wrote for the publication, trained editors, writers and designers.Other positions included:Design Consultant| The Banner Newspaper Design Editor | The Banner Newspaper Managing Editor | Pursuit Magazine Senior Writer | Pursuit Magazine

Greater Nashville Area, Tn

Responsibilities included: writing press releases, designing invitations & promotions material, working on artist profiles, etc. I worked closely with the Publicity, Marketing and Promotions teams to develop material and strategies for the contracted artists at the firm, which included Kellie Pickler and Craig Morgan. I also researched the promotional coverage of new singles for Black River artists, as well as curated the weekly office schedule of events.

Master Of Arts (M.A.), Strategic Communication

Bachelor Of Arts (B.A.), Communication Studies

Activities and Societies: Speech and Debate Team, Newspaper, Magazine

Bachelor Of Arts (B.A.), Public Relations

Activities and Societies: Speech and Debate Team, Newspaper, Magazine