Brian Naylor Email & Phone Number

Spartanburg, South Carolina, Us

Developed strategy and management consulting firm focused on enabling organizations to gain competitive advantage, develop a sustainable growth strategy, generate demand, and accelerate revenue while optimizing operations.LEADERSHIP ACHIEVEMENTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾✓ Cultivate strategic client relationships for consulting and support services (Sales, Customer Service, Call Center Operations, Demand Generation and Salesforce) for early-stage start-ups, public, private, and non-profit companies.✓ Developed Salesforce Consulting Expertise; Analysis, Design, Implementation, Optimization, Administration and Support Services (On-site and On-Demand). ✓ Early partner in Salesforce Partner Alliance Program obtaining Salesforce Silver Cloud Partner status in 2012. Lead Salesforce Consultant responsible for client engagements, project scope, resource requirements, deliverables.✓ Launched strategic Website Design and Development discipline with highly skilled team resulting in market expansion, client acquisition, incremental revenue, and margin.ACCOLADES‾‾‾‾‾‾‾‾‾‾‾‾‾“Brian brought management, leadership and consulting expertise from growth-oriented enterprise organizations to reverse 3 years of losses to achieve profitability in 4 months…He led strategic changes to our financial model, technology, marketing, and management. “— Jim Floyd, Partner & Investor, CAW (Client)

Spartanburg, South Carolina, Us

✓ Salesforce Administration, Consulting, Business Analysis, Design, Implementation, and Optimization (15+yrs). ✓ Collaboratively lead in cross-functional capacity with key-stakeholders aligning charter and Salesforce CRM strategy with organizational mission, corporate strategy, business unit goals, financial objectives, and compliance.

Simpsonville, Sc, Us

Lead new Salesforce implementation 325+ users with Salesforce Partner utilizing Agile Methodology, Sprints and QA testing, UAT and Rollout Training Plan, Multiple Dev, and QA Orgs. ✓ Collaborate with stakeholders; Field and Inside Sales, Marketing, Application Engineering, Product Management, IT to define requirements, objects, fields, layouts, Sales and Service Cloud, Reports and Dashboards, Knowledge Base.✓ Build data model, SAP Data extraction, transformation, and migration of 1 million+ global records. ✓ Integrations; Outlook via Salesforce Inbox, HubSpot, Email to Case, Web to Case, Lead Queues and Assignments.✓ Work in tandem with Project Manager; Utilize Jira, MS Project, MS Teams.

Spartanburg, South Carolina, Us

Selected by Co-Founders to develop, lead and execute non-profit organizational vision, strategy, operations, growth and compliance for men’s addiction recovery and residential transitional living program for alcoholics and drug addicts.✓ Responsible for board governance, financial performance and viability, resident case management, staff, marketing (website, MailChimp, social media), technology, partner development and community outreach.✓ Design, develop and administer Enterprise Salesforce Lightning Org for Non-Profit business; Case management, partner engagement, donor management, grant tracking, mobile app, KPI, reporting, analytics, and dashboards.✓ Delivered key certifications, critical public-sector relationships (DAODAS, SCPPP, SC VocRehab, 7th Circuit Court, SCDC, City & County of Spartanburg) and multiple Tier 1 private-sector partnerships.LEADERSHIP ACHIEVEMENTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾✓ Powered Annual Income growth rate 126% in 2019, 56% in 2020, 64% in 2020, 3yr-Increase 457% (2019-2021)✓ Drove annual fundraising (grants & donations) 2019 - 2021 644% / $322k✓ 97% Occupancy Rate 2020 & 2021✓ Resident Graduation Rate 50% (6 months, meet ALL goals & outcomes)

Selected by Founder, Investors and The Iron Yard (Startup Accelerator), following the successful delivery of consulting services and founder mentorship for HealthPlotter, while the company was an Iron Yard Health Tech Accelerator startup company resident, to develop and accelerate Partner Development goals. Delivered multiple profitable multi-layered contracts and strategic partnerships with regional-based enterprise accounts. Met and exceeded all financial goals and position deliverables (9-month contract).About HealthPlotterHealthPlotter provides self-insured companies a data-driven cloud based solution that works collaboratively within their existing health benefits ecosystem. Our single-source platform provides employers and their wellness stakeholders actionable data for improved population health management, risk stratification and cost control.

Selected by Co-Founders and Angel Investors to lead tactical and operational turnaround of 18-month old healthcare tech startup. Developed, launched and executed technology app / website redesign, led sales and partner development consolidation and relaunch, and financial growth and profitability model. Profitability and goals achieved in 6 months. Successful handoff and exit.

Shadowland Farms, LLC is a land development & investment company in the Upstate of South Carolina. Exited in 2008.

Newark, California, Us

Handpicked by parent company TD SYNNEX on a heritage of performance management, financial and turnaround achievements to lead post-acquisition business model and growth strategy for business process outsourcing (BPO) subsidiary.✓ Responsible for 300+ BPO call center operations; Inbound / outbound agents, operations including IT, Finance, contract fulfillment, workforce management (WFM), resource allocation, contracts and proposals.✓ Championed strategic technology investment initiatives to support growth, sustainability, scalability and performance capabilities; Salesforce CRM, Nortel VOIP solution, network and database enhancements.✓ Implemented trailblazing channel building, partner enablement, integrated demand generation marketing programs increasing client agreements 106%, while driving client results, retention and contract renewals. LEADERSHIP ACHIEVEMENTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾✓ Drove annual revenue growth rate 30% in 2004, 31% in 2005, 37% in 2006✓ Powered Annual EBITDA growth rate 15% in 2004, 19% in 2005, 21% in 2006✓ Tripled agent productivity (calls & talk-time)✓ Personal sales contribution, multi-layered BPO contracts on major accounts, IBM, Panasonic & HP, 15% of total revenueACCOLADES‾‾‾‾‾‾‾‾‾‾‾‾‾“Brian is a potent leader to any organization that has the need to infuse energy, structure and successful execution of company strategy. He possesses a great combination of experience and practical application ideal for a growing company. His passion created a sustainable culture of success.” ~ Jeremy Batson, Vice President, Global Solutions - Altus Group & One11 Advisors (Former, Concentrix Director)

Launched high-intensity circuit training fitness center business. Profitability, sale and exit of business achieved in 15 months.

Vernon Hills, Il, Us

Co-led high-profile SLED model transformation migrating inside inbound call-center to outbound sales with highly qualified technology field sales executives. Responsible for $130 million field and inside sales budget. , *MicroWarehouse acquired by CDW, 2003LEADERSHIP ACHIEVEMENTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾✓ Top SLED Field Sales producer & 228% Annual Growth - YOY ✓ Cultivated largest SLED account LAUSD & $3.6M annual, $800k/mo. contract award✓ Sales Team: Multiple VPA’s & contracts; CalSave, Denver Public Schools-CPEC, Mohave, Los Angeles Unified Schools, Chicago Public Schools, University of California system.

El Segundo, Ca, Us

Selected by EVP to champion 3rd business unit start-up - Enterprise Field sales and initiate major account acquisition strategy✓ Delivered hyper-growth salesforce performance✓ Multiple multi-million $ accounts and VPAs; Disney, Fox Sports, Vivendi Universal (PC and Server Distribution RFP - $20 million).✓ IT Steering committee for Sales on CRM and Client Extranet design, deployment.ACCOLADES‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾“Brian brought in the first Ariba-integration contract from Trans America Ageon. We were awarded this contract before we were Ariba certified. I worked closely with him to prepare a prototype…to win this contract. I have a lot of respect for his capability to do something what people call impossible to make possible.” ~Thu Truong, Co-Founder, Inventor, CTO and Board of Directors at PowerBuy

El Segundo, Ca, Us

Handpicked by President & CEO to lead high-profile, high-risk Linux start-up subsidiary. Provided full business model and financial P&L ownership within 4 months of launch, achieving EBITDA profitability in six months. ✓ Developed 35+ inbound-outbound call-center, P&L and organizational model, demand generation, market expansion and client acquisition campaigns, marketing and vendor co-op, ecommerce and service strategy.✓ Negotiated strategic integration and distribution agreement for eLinux OEM Linux branded ultra-high density servers and eLinux Software Management (ESM) – Product line GM exceeded 22%✓ Built strategic vendor partnerships, channel programs resulting in significant co-op revenue, demand generation. Industry trailblazer – 1st VAR integrator for Linux server solution program campaigns with Compaq, IBM, Red Hat, Caldera, Covalent, Checkpoint and VMware.✓ Closed multiple large deals, server, storage and services; Siemens, VMware, LAUSD, DoD.LEADERSHIP ACHIEVEMENTS✓ Drove annual revenue to $10.9 million in 2001, 64% growth.✓ Powered Annual EBITDA growth rate 341% in 2001✓ Accelerated Account Executive sales performance 67% over 2000.✓ Slashed SGA Expenses 205% in 2001.

El Segundo, Ca, Us

Selected to develop, launch and lead PCM Public Sector business unit start-up. ✓ Executed 1st year hyper-growth strategic vision and rapid call center business model scaling to company leading KPI, metrics and unrivaled growth. ✓ Responsible for P&L, modeling, hiring, staffing, training; 35+ outbound sales, 3 managers. ✓ 1st year revenue $31M, GM $3.9M, 183% of budget.

Chandler, Arizona, Us

1996 & 1997 Presidents Club, Top 3% Revenue / Profit Southeast Team Leader, 216% annual growth 1997