As an IT System Administrator at Transport and Lifting Services Ltd, I oversee the IT operations in three regions, delivering efficient and effective systems and solutions for the business. I educate the staff on IT solutions, and partner with other IT vendors to draft, implement, and support solutions that align with the business goals. I have a strong background in IT and security, with a Bachelor in Information Communication Technology from Zetech University and certifications in CompTIA A+901 and Intro to Info Sec. I have successfully validated and verified system security requirements and implemented firewalls, email security, and secure cloud hosting for critical systems, leading to zero downtime from cyber-attacks in 2021/2022. I have also spearheaded the network refresh, inventory control, and software integration projects, enhancing the performance and reliability of the IT infrastructure. I am passionate about cybersecurity best practices, network safety protocols, and service management and support. I am always eager to learn new skills and technologies, and to contribute to the IT and security team and the organization.