Brianne Balzarini Email and Phone Number
• I am a dynamic and detail-oriented Director of Operations respected for 15+ years of optimizing daily workflows and supporting executive functions to ensure consistent achievement of organizational objectives. • I pride myself on being a motivational leader, leveraging extensive experience building, training, and developing effective teams to consistently deliver attentive service and close lucrative sales both remotely and in-person. • I am known for being an out-of-the-box thinker with a strong commitment to continuously improving systems and processes to mitigate issues before they occur. • Additionally, my exceptional tenure has resulted in comprehensive understanding of law firm and business office operations and an upward career path.Key achievements include:• Sales Management: Qualified lead prospects for clients and proofread all leads at Finauction.com, consistently closing deals with new clients for the leads program.• Team Coaching/Training: Developed engaging call center scripts and provided coaching and ongoing training to support the sales team and ensure they were prepared for all potential customer situations.• Operations Management: Hired and supervised staff, prepared and distributed marketing materials, and provided executive support to the CEO and Vice President of Sales at Bay Harbor Marketing while overseeing virtual call center operations.• Office Management: Assisted multiple attorneys at Keller Fishback and Jackson LLP with hiring and supervising support staff and calendaring court hearing dates and depositions nationwide.Key areas of expertise include: Customer Service, Virtual Team Leadership, Legal Research, Lead Qualification, Consultative SellingIn my free time, I enjoy traveling and reading. I am incredibly passionate about personal development and have participated in numerous courses and programs focused on internal growth.I look forward to meeting you! You can reach me at 707-235-1886 or Brianne.balzarini@sonic.net
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Director Of OperationsFinancialize Mar 2012 - PresentLarkspur, California, Us• Oversee day-to-day operations, hire and supervise 20+ employees, process bi-weekly payroll, and create workflow processes that maximize productivity and ensure achievement of sales and performance targets.• Consistently close deals with new clients for the leads program, qualifying lead prospects for clients and proofreading all leads before finalizing sales.• Support the sales team by developing engaging call center scripts and providing coaching and ongoing training that ensures they are prepared for all potential scenarios.• Respond to all customer service inquiries with speed and precisions while communicating via phone and email.
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Legal AssistantLaw Offices Of Steven Birnbaum Nov 2010 - Mar 2012• Managed a wide array of administrative functions to ensure optimized operations throughout the office.• Handled word processing requests from paralegals to support their achievement of demanding deadlines.• Maintained the office calendar, answered and directed calls on the multi-line phone system, and tracked and ordered office supplies to ensure adequate inventory.• Filed all initial Workers’ Compensation claims on behalf of clients and attorneys.
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Leads AnalystBay Harbor Marketing Jun 2007 - May 2009• Oversaw virtual call center operations, including hiring and supervising staff and preparing and distributing marketing materials, while providing executive support to the CEO and Vice President of Sales.• Created and managed client accounts and regularly followed up to discuss account and billing statuses.• Developed a daily workflow scheduler for call center staff, optimizing efficiency and productivity.• Received and fulfilled all daily orders and coordinated shipping logistics via FedEx and USPS.
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Managing ClerkKeller Fishback And Jackson 2006 - 2007• Investigated and located co-workers and potential defendants while formatting and filing pleadings with courts.• Supported multiple attorneys in offices spanning the country, including hiring and supervising support staff and calendaring court hearing dates and depositions.• Promptly and accurately filed claim forms with bankrupt defendants in various state and federal courts.
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Document Production CoordinatorPaul Hanley And Harley 2002 - 2006• Tracked and maintained critical documents and exhibits for use in settlement negotiations and as trial exhibits.• Performed onsite reviews/inspections of corporate documents and researched corporate histories and liabilities.• Requested, monitored, and filed defendant interrogatories on behalf of attorneys.• Updated and managed firm-wide databases and filing systems, streamlining the data retrieval process.
Frequently Asked Questions about Brianne Balzarini
What company does Brianne Balzarini work for?
Brianne Balzarini works for Financialize
What is Brianne Balzarini's role at the current company?
Brianne Balzarini's current role is Strategic, Creative, and Results-Driven Director of Operations.
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