The Maintenance Clerk is responsible for the day-to-day administrative processes within the property management department and performing unit inspections. The role’s function is to respond to maintenance inquiries and issues, troubleshoot, document information, and coordinate with Contractors, Vendors, Maintenance Technicians and other staff to resolve them.Action all inquiries from staff, clients and the public and directing, as required.Assist with taking and printing project/unit pictures.Communicate with tenants regarding maintenance work by creating tenant notices andtenant letters for distribution.Order and/or copy all maintenance related forms and letters.Review and follow up on Alberta Health Services reports and Bylaw notifications andaddress accordingly as required by policy.Manage high water notifications, liaising with tenants and Maintenance Technician.Review and create work orders from security/after-hours reports.Provide on-site support including, posting notices, key/keyfob deliveries etc.Support the site team with answering calls and assisting tenants when they come to theoffice.Create and assign work orders to approved vendors for day-to-day demand mai

Worked with key contacts in Projects and Operations to ensure that room allocations and reservations are processed in a timely and accurate mannerProvided management oversight to a multi-disciplined lodge services group supporting the needs of the lodge staff and customers at the lodgeEnsures timely preparation and submission of various reports and returns in accordance with the management policy guide or as directed by the Lodge Manager including but not limited to Month End, Receiving Reports (weekly) Responsible for reviewing financial reports, recognizing variations, and providing corrective actions to achieve budget goalsDeveloped procedures, guidelines and tasks to ensure efficiency and equality for lodge operationsActing as “relief” Lodge Manager during regular scheduled turnaround time out & vacationsWorking as a member of the Lodge Management team to achieve overall performance goals

Making sure all front desk agents are completely trained to perform duties up to company standards. Ensuring that all company policies and procedures are followed by front desk employees as well as establishing and implementing additional venturesRespond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow upEnsure on-going management of the Customer contracts, deliverables, billings and renewalsMaintain customer expectations communicated to ensure services are delivered within expectations, contractual obligations are met and over-all satisfaction with the services is maintained for customers.Problem solving with a proactive approach to completing assignments

To establish and monitor cost and expense control systems and procedures to achieve budgeted operating resultsCarry out work requests on behalf of the General Manager as requestedResponsible for liaising with camp supervision to manage room assignment, reservations and camp KPIs; address issues related to camp complaints.Performing administrative tasks which includes completing and submitting all camp records to head office accurately and expeditiously

Supervise day to day operations of facilityInterview, recruit and assign new employees work load, as well as provide training for new staff Prepared work schedules; Ensure audit compliance standards are met and exceeded conduct periodic checks of business operationsAnswer participant questions, as well as, question participants to obtain full understanding of what information is being requestedProvided product or service information to assist customers in making a decision about a product to buy