● Case managed 50+ students.● Provided personal/career counseling for students to enhance employability skills.● Ensured continued enrollment and success in the Jobs Corps program.● Assisted students in improving skills related to executive function through psychoeducation and counseling.● Identified and remediated student barriers to success and developed individualized student career plans.● Evaluated student performance and implemented plans for improved performance and success in the job corps program.● Created flyers for in-person and online events.● Implemented plans for student engagement and retention.● Introduced meditation program for at risk students.● Trained new employees.● Maintained students’ records for compliance with company policies.

● Designed, planned, created, and posted monthly calendars and flyers to advertise activities and program offerings on-site.● Oversaw program offerings and activities. Recruited volunteers/community partners to provide resources and donations that respond to specific areas of need such as financial services, social services, and education.● Solicited donations from local businesses and worked with community partners.● Provided a welcoming and inviting atmosphere to all residents, enlisted residents’ support and participation with program planning and activities.

● Managed and supported front office staff by providing word processing and correspondence of reports.● Documented payments and expenses to keep financial records current.● Responded to emails and other incoming correspondence● Retrieved information and processed necessary paperwork for refunds done by accounting department.● Proofread business documents to check for spelling, grammar and compliance with office policies.● Created professional letters, spreadsheets and emails to support day-to-day business needs.● Ensured that office processes were standardized, communications were regulated, filing systems were efficient and administrative tasks were appropriately distributed and overseen.● Acted as executive assistant to the management team, handled a busy phone system, and served as the primary liaison between customers and upper-level management.

● Set up booths and participated in events to inform and recruit prospective members, engage university students to participate in recreational activities and sell gym memberships. ● Informed prospective members on program offerings and membership benefits.● Worked with external departments such as the UT Athletics program and McCombs School of Business to organize events and special memberships.● Maintained an efficient office environment by skillfully routing incoming and outgoing emails, phone calls, and mail.● Organized, ordered and restocked office supplies to keep staff efficient and productive.● Trained new employees.

● Answered incoming calls and directed messages to the appropriate staff/department.● Greeted visitors and escorted them to their destinations.● Operated office equipment such as computers, photocopiers, scanners, and voicemail systems.● Answered calls and a multi-line telephone system to direct callers, provide information and make appointments.● Kept office documents well organized and quickly retrieved files for team members.● Communicated with customers and other offices on a regular basis.

● Data entry for an ongoing research project evaluating the effectiveness of the pre-hire psychological and behavioral health evaluations for public safety job applicants.● Assessed responses on the psychological and behavioral health evaluation for predicted success in public safety job positions.

● Observed intake sessions for individuals requesting mental health services.● Observed appointments for client mental health check ins● Answered calls, organized voicemail records and produced timely reports detailing the required information to provide resources to satisfy client and potential client needs.● Organized client files and medical records.● Performed other clerical duties as assigned.