• Duties include providing administrative support for the Director of Donor Relations and Stewardship including producing gift acknowledgements, planning travel, compiling report data; maintaining records and data required for stewardship of endowed funds, gift funds, and campus facilities; data entry and data manipulation; working with campus partners to identify, collect and utilize stewardship resource information and materials for use with major donors, and planning and staffing major donor events.

• Duties include working on an as-needed basis teaching adult learners; researching, creating and presenting a three hour class on the topic of Business Writing in Electronic Communication.

• Duties included handling routine financial transactions, balancing, ensuring positive interaction with customers and non-customers, and making referrals and promoting bank products.

• Duties included writing training manuals/documents, generating Excel data spreadsheets for various local and regional projects, data tracking, working on the Regional Reports Team; charitable and entertainment event coordinator, creator and head of the Employee Engagement Committee. Appointed as Assistant to the local HR team for Company-Union contract negotiations.

• Assignment: Frontier Communications (made transition from Verizon to Frontier on July 1), 6 month contract. Title: Due Dates Manager/Dispatcher. Promoted to Management - Administrative Operations (August-November). • Duties included monitoring work queues, monitoring and controlling distribution of available technician hours, conducting customer notification calls. Worked with teammate to revive defunct Due Dates Management area.

• Duties included handling money, balancing cash registers, small-team management, created and maintained a "Daily Notes" program, outlining each team member's responsibilities per shift (no organized system prior). Promoted to Apparel lead after 8 months in the department.

• Duties included generating Excel-based visual data for reports, creating training manuals, collecting and analyzing data for ISU Teacher Education programs, editing and restructuring Teacher Education websites, and collaborating with the educational software coordinator to create computer-accessible documents for faculty and staff.

• Duties included designing and distributing fliers and postcards, writing/editing online and print newsletters, drafting press releases, editing/designing reports and materials (2007 Annual Report for the Illinois Environmental Protection Agency, Program Guide for the 2007 IL Sustainable Living & Wellness Expo).

• Duties included the creation and execution of monthly community programming (educational, entertainment, cultural), authoring articles in the monthly newsletter, and creating and distributing promotional fliers and newsletters.

• Duties included mentoring 42 students, organizing and facilitating 3-5 monthly programs (educational, diversity, entertainment), peer mediation and confrontation management.