Brianne Bezanson Email & Phone Number

As the Manager of Project Delivery, I manage a team of 11 Project Managers, Coordinators, and Website Publishers and work with the Manager of Marketing Project Delivery on company-wide process improvements and optimizations.Current Initiatives: - Atlassian Server to Cloud Migration- Smartsheet Platform Company-wide Rollout- Headless WordPress CMS with Softrip Dolli middleware integration- Program Management of Marine Atlantic technology portfolio - Additional technical projects

Major Milestones:- Key stakeholder in closing two five-year multi-million dollar contracts.- Developed and launched an Onboarding Program alongside Human Resources- Trained 90+ team members on VERB's Jira Software- Closed organic sales worth $300,000USD- Launched 10 websites, applications, and integrations.- Technical projects included: Drupal 8 > 9 migration, React web applications, Webflow website launches.

As one of three Integrated Account Strategists at VERB Interactive, I focused on middleware integrated projects and programs to ensure successful project delivery.Major Milestones: - Closed organic sales worth $138,000USD - Increased annual revenue of key client program by 234% - Onboarded and directly trained an Account Coordinator who was then promoted to Account Manager. - Technical projects included: mobile application builds, middleware migrations, and booking engine launches

Halifax, Nova Scotia, Canada

Major Milestones:- Managed 16 client portfolios- Technical projects included: full website redesigns and WCAG accessibility audits- Marketing projects included: email marketing strategies, ongoing search engine & website content optimization, digital paid media campaigns.

Halifax, Canada Area

Major Milestones:- Launched 3 web projects in 5 months - Managed 12 client portfolios

Halifax, Canada Area

Highlights: I was the point of contact for over fifty stakeholders, overseeing the day-to-day airport experience for clients by coordinating business operations, projects, and internal marketing and communications. In this fast-paced environment, my role focused on stakeholder engagement and growth from the beginning to the end of their contract. Major Projects: - Microsoft SharePoint Intranet for stakeholders- Discover Halifax memberships for retail & f&b stakeholders- 14 new store openings- 9 renovations of existing store concepts - IT Service program growth of 11% over 14 months Skills: Instructional Marketing, Business Development, Project Management, Account Management, Relationship Management, Negotiation, Communications, Social Media Strategy, Process Improvement.

Dartmouth & Halifax, Nova Scotia, Canada

Highlights: I simultaneously managed upwards of three store locations in the Atlantic district during management team vacancies. Developing Assistant Store Managers in their roles helped support my remote leadership. Major Milestones: - Consistently increased retail sales by 12% over 3 years; improved KPIs (comparative Y-O-Y sales & sales per transaction) by 9% - Onboarded and trained 3 Assistant Store Managers who were then promoted to Sales Managers - Experience in low- and high-traffic mall locations and flagship street location - Successfully transformed 2 underperforming locations into high-performing locations- Established key community partnerships with Spring Garden Area Business Association and member businesses that serviced DAVIDsTEA outreach strategySkills: Relationship Management, Team Development, Change Management, Impactful Coaching, Operational Excellence, Strategic Business Growth, Customer Service, Community Engagement, Time Management, Budgeting, Human Resources,

Halifax, Nova Scotia, Canada

Highlights: As a CT, I wore many hats! A main part of this role was leading management-level training programs across Eastern Canada and providing organizational and operational execution for new store openings. In addition, I planned development tracks for new managers while maintaining my own "home" store’s sales, accountability, and team work. Milestones:- Hired, trained, and led the team in 2 successful retail store set-ups and store openings - Trained 15 successful Sales Managers- 1 of 3 project team members that created a company-wide daily communication tool, currently used in all DAVIDsTEA retail store locations Skills: Impactful Coaching, Leadership, Store Operations, Business Development, Adaptability, Succession Planning.

Dartmouth, Nova Scotia

Highlights: In this role, I led by example and analyzed reporting to develop and implement strategies to continually impact store growth, including developing sales associates, managing controllable costs, forecasting future sales, and maintaining awareness of retail market trends and best practices for marketing strategy.

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Dartmouth, Nova Scotia

Halifax, Nova Scotia, Canada

Halifax, Canada Area

Marketing Management

Digital Skills For Women

Topics covered: UX/UI, SEO, CRMs, CMSs, Privacy, Google Ads, Google Analytics, Digital Strategy, Content Marketing, and Social Media.

Master Of Arts (Ma), English Language And Literature, General

Bachelor Of Arts, Honours, English Language And Literature, General