Brianne Cline, Ms, Phr Email & Phone Number

Consulted cross-functionally on organizational change management, employee engagement, and policy development. Consistently built confident, engaged and knowledgeable teams during periods of significant business transformation. Led stakeholder analysis, focus group interviews, survey development, and multi-channel communications, consistently raising positive user engagement by an average of 25% across project timelines. Led executive teams through change and communications strategy on large-scale ERP software implementations, leading to successful software adoption across hundreds of stakeholders.Co-led functional organization design projects. Our thoughtful design and clear roadmaps aligned strategy, structure, people and process, leading to achievement of major strategic goals and financial savings for each client. Provided expert assessment and recommendations for IT Strategy. Through a holistic approach, built IT policy beyond technical requirements to encompass personnel development, security compliance and behavioral change for long term impact.Facilitated executive leadership workshops, utilizing tools such as Organizational Culture Inventory and DiSC Work of Leaders, generating buy-in and effective leadership at all organizational levels.

Greater Chicago Area

Functioned as internal partner between Human Resources and Sales departments, connecting strong candidates with high-functioning teams. Developed department-wide training on Empathy in Customer Service and launched to 40+ sales reps, improving customer experience outcomes for thousands of client inquiries daily. Coached new hires in department procedures, increasing success in critical decision-making.Worked directly with buyers, engineers, and machinists to solve industrial supply and logistics problems in a fast-paced, high-accuracy environment. Consistently exceeded expected accuracy metrics by >10%.

Chicago, Il

Created the first executive support role in the company, building processes to increase effectiveness and inter-department communication.Spearheaded organizational development initiative to build positive company culture through training and team-building, connecting three branch offices to corporate efforts.Revamped onboarding process for new hires and coordinated training development program. Supported recruitment and HR function.Streamlined contracting process, cutting the wait time for project kick-off from weeks to hours. Collaborated with implementation team to build a new CRM system and integrated processes for improved data utilization and analysis.Overhauled project archiving process, centralizing data for ease of access and legal compliance.

Huntington, Indiana

Recruited, trained and managed a team of over 20 volunteers and interns. Together we prepared a record-setting 1000+ tax returns for members of the community during the 2013 tax season.

Master Of Science - Ms, Management And Organization Behavior

Concentration in Organization Development and HR

Bachelor Of Arts - Ba, Liberal Arts