Ameliorate inefficiencies in marketing, human resources, and operations management by creating growth-centered strategies for clients. Implement creative problem solving approaches to reduce costs and improve revenue and growth related metrics. Execute full marketing plans including print, online, social media, paid advertising, website design, and sales force training, to generate larger returns on investment in small businesses. Coach and consult business owners and managers on best business practices and how to realize long-term success with newly implemented strategies. Construct and execute internship programs with area colleges for internal opportunities and client placement. Provide business process improvement services by partnering with numerous clients in diverse industries.

Identified, analyzed, developed, and implemented work process improvements to reduce cycle times across 7 regional offices. Partnered with VP of Operations to identify project requirements, scope, and timeline to ensure efficient day-to-day operations. Recruited, interviewed, and trained new employees in region. Improved operational performance by analyzing productivity, quality, and customer service scores. Worked in each key business area across the company to understand intricacies of individual employee tasks and operations.

Managed, coached, planned, scheduled, and executed practice drills to develop team and individual skills. Led personal, athletic, and spiritual growth activities in 24 middle school / high school athletes. Moderated and advocated personal conflict resolution between players and among parents.

Managed front desk personnel and activities, scheduled appointments, and provided customer service. Organized various on-and off-campus leasing events, freshman orientation activities, open houses, and directed tours. Led on-campus housing tours showcasing campus life and conducted presentations.