Brian Niebrzydowski Email & Phone Number

Ottawa, Ontario, Canada

As the Director of Cloud Practice, I manage and direct the activities of the customer delivery department for cloud computing in compliance with the objectives set by Micro Logic. I ensure customer satisfaction during the implementation, and operation according to the profitability parameters of the services offered while ensuring an increase in the skills.

Québec City, Quebec, Canada

As the Director of SaaS Operations, I lead the team responsible for delivering and maintaining Optel's SaaS-based products and related deliverables. As a member of the Engineering and Technology sector committee, I work closely with other leaders within the sector and across the organization to help the company achieve its objectives. I led the SOC2 Type 2.

Ottawa, Canada Area

• Lead Privacy Analytics' Operations and Support experts team, responsible to attract, develop and retain top talent in a high velocity environment.
• Responsible for the Operations and Support teams and the delivery of feeds services with market leading up-time while maintaining a very aggressive cost structure.
• Responsible for day-to-day operations, management and oversight for customers on-boarding and production support, which includes applying best practices, methodology reviews.
• Responsible for multi-application delivery, support, and on-boarding. Private and public cloud solution offering and products
• Manage and support efforts related to clients’ health data and manage the risk of identification.
• Ensure quality deliveries from the Privacy Analytics Data Feeds team to suppliers and clients.

Ottawa, Canada Area

• Lead a multidisciplinary team focused on SaaS technologies such as Networking, storage, OS, database system, application delivery, and platform architecture.
• Responsible for Kinaxis’ SaaS technology stack and the delivery of market leading up-time while maintaining a very aggressive cost structure.
• Managing key external technology partner relationships.
• Collaboratively worked with key stakeholders across the whole organization (Product Development, QA, Support, Finance, Product Management).
• Supported sales team for key SaaS proposal, both for RFP and direct interactions with prospects

Ottawa, Canada Area

• Lead Halogen's SaaS experts team, responsible to attract, develop and retain top talent in a high velocity environment.
• Responsible for Halogen's SaaS technology stack and the delivery of market leading uptime while maintaining a very aggressive cost structure.
• Managing key external technology partners relationships. Collaboratively worked with key stakeholders across the whole organization (Product Development, QA, Support, Finance, Product Management).
• Designed and implemented a high efficient SOC 2 Type II compliance model that consistently delivered exception free reports.
• Supported sales team for key SaaS proposal, both for RFP and direct interactions with prospects.

Ottawa, Ontario

• Halogen Software (TSE:HGN)
• Managed large deployment of distributed Java software in a Linux environment. Worked closely with DBAs (Oracle and MS SQL) to support production and development systems.
• Worked within a controlled environment implementingITIL processes (Configuration Management, Release Management, Incident Management, etc).
• Member of cross-functional team to diagnose, measure and improve Halogen's product suite.

Ottawa, Canada Area

• Project leader in various IT released task, overseeing large scale projects that include multi-disciplinary team members.
• Maintaining and administrating a multi-site user network, with branch offices. Responsible for over all network and system appliances in a multi-platform network.
• Responsible for various Sales related project and ventures including but not limited to; On-Site and Remote demonstrations, technical and advance user conferences, customer on-site visits, and responsible for all.
• Completed a full enterprise move including a full ISP change, telephony system, hardware backup and restores, for the entire organization. Completed during a strict deadline and with a restricted budget and team.
• Conducted and prepared several advance user training seminars for large group of customers; including course material, workshop development, and conference material.
• Championed over 50 + installation in North–America, which included, staff and support staff training, on-site installation preparation, activation support, and post activation support.