Agile, JIRA, Azure DevOps, Bitbucket, SwaggerUI, Postman, SQLKey Competence: SAP Commerce Cloud, SAP Customer Data CloudB2B Global Provider of Medical Technologies07/2020 - PresentProject Scope: Implementation of eCommerce platform SAP Commerce Cloud 2005 in the CCV2 EnvironmentProject Role: Lead point of contact for the customer. Responsible for all project demonstrations during analysis and specification phases. Provided key insight into the overall design and user experience. Coached the project team on Agile practices and principles.B2B/B2C Cooperative focusing in the Farm, Retail, Petroleum, Construction Industry04/2019 - 07/2020Project Scope: Migration of existing identity management platform to SAP Commerce Cloud and Customer Data CloudProject Role: Configuration of administrative settings on Customer Data Cloud, including the Identity Query Tool (using SQL). Creation of knowledge transfer and blueprint documentation. Responsible for all customer communication from the start until Go-Live. Met key stakeholder requirements with excellent prioritization and time management.Fortune 500 Global Technology Company focusing in B2B Information Technology capabilities for enterprises06/2017 - 04/2019Project Scope: Migration of existing eCommerce platform to Commerce Cloud 6.6Project Role: Documentation of over 500 functional requirements for both their external-facing portal and reseller platforms. Responsible for workflow refinement, defect creation, and defect management. Ensured any production issues were analyzed thoroughly in the logs in order to determine the true source of the issue.

• Prepared purchase and sale agreements, representation contracts, and assignment documents for first-time buyers and experienced clients• Created and maintained relationships with prospective clients during networking and pre-sale condo events, establishing key communication skills• Developed strong time management skills from delivery of time-sensitive contracts and constant price negotiations

• Represented over 20 rental properties with a vacancy rate of less than 3 months on any given property• Performed background checks on prospective tenants to ensure punctual rental collections and smooth transactions• Carried out routine maintenance and on-call responsibilities to ensure property is well maintained and and repairs are prompt• Established strong communication channels between tenants and landlords to minimize the need for arbitration• Created key documents including residential tenancy contracts, addendums, and balance sheets for accurate documentation purposes

• Enhanced professional communication skills through correspondence with vendors, partners, and team members on a daily basis; thoroughly impressed the partner and was trusted in providing quality assurance before firm-wide deployment of data management system• Delegated the task of providing training for senior associates on new data management system, further enhancing interpersonal skills and proficiency in Microsoft Excel and SAP• Obtained outstanding performance review from immediate manager and supervising partner by preparing business cases, process mapping, and handling implementation of software projects