Data Developer and Business Analytics. Primarily in Excel VBA, Power BI, and MSSQL.

Data reporting and the development of tools to implement Dealer pricing business goals for the ACE Division

Collective work as IT Change Coordinator, Training Coordinator, and Process Analyst. A primary focus on ITIL and cultural change. As process improvements have optimized operational activities, I have also taken on Release Coordination. This has opened up some development in Business Relationship Management as well as practical use of Organizational Change Management.

Work with the Change Advisory Board (CAB) to reduce the risk of unplanned changes and facilitate the continuous improvement of the change and release processes in the technology landscape.

Operations team responsible for the smooth transition and maintenance of development into production. Primary developer for the batch server.Quality Assurance role with a focus on process optimization and value enhancing documentation.- Earned the Certified Quality Process Analyst (CQPA) from the American Society of Quality (ASQ) to help create and implement quality principles.

Supporting Desktops, printers, and client-side scriptingWorking in Service Desk for a few months as well.