• Lead global privacy risk and compliance activities for RGA, guiding a team of professionals to maintain a culture of privacy, security, and compliance.• Coordinate efforts to ensure adherence to privacy regulations and implement strategies to mitigate risks effectively.• Develop and implement privacy procedures and processes to enhance data protection and compliance efforts.

Build compliance framework for EU financial regulatory requirements. Build and operationalize privacy risk management processes within broader business units. Drive cross-functional collaboration and communication to address current and future privacy, security, and data regulatory requirements.

Drafted and obtained approval for global technology and security policies and standards, performed risk and compliance assessments, and led process changes to meet evolving regulatory requirements. Key accomplishments include:• *Operationalizing Regulatory Frameworks: Led compliance requirements definition and cross-functional remediation activities to address strategic partner’s request for compliance with an International Organization for Standardization (“ISO”) based industry control framework.• *Compliance Monitoring: Developed, performed, and established ongoing processes for assessing compliance with European, Asia-Pacific and North American-based privacy and security regulations.• *Policy and Standard Development: Program managed creation of new NIST-based policy, procedure, and standards governance structure for global IT operations. Developed and obtained executive stakeholder approval for policy compliance vision, created requirements, and then led teams in authorizing and socializing deliverables with internal constituents.• *Leadership and Communication: Developed risk-based privacy remediation roadmap for compliance with the EU ePrivacy Directive (“Cookie Law”). Led other project managers and website engineering teams in defining requirements and implementing new processes to meet compliance objectives.

Led consultant teams in assessing, implementing, and monitoring for compliance data privacy, business continuity, and other technology risk programs. Key accomplishments included:• *Operationalizing Regulatory Frameworks: Performed gap assessments, developed remediation roadmaps, obtained buy-in from senior leadership stakeholders, and led remediation initiatives for global clients seeking alignment with domestic and international regulatory requirements. • *Compliance Monitoring: Developed program plans for and led teams in executing multiple ongoing compliance activities to benchmark against regulatory frameworks such as the General Data Protection Regulation (GDPR), the National Institute of Standards and Technology (NIST), Sarbanes Oxley (SOX), and the Federal Financial Institutions Examination Council (FFIEC). • *Policy and Standard Development: Developed policies, standards, and governance processes that matured client operational programs including data privacy management, vendor management, business continuity, and incident response. In partnership with client, developed and adapted training and awareness content for use in third-party hosted learning platform.• *Leadership and Communication: Led both internal consultant and client personnel in implementing technology compliance programs for both mid-sized and global organizations. Responsible for engagement economics, resource management, and performance management, including coaching and training of junior consultants.

Led operations and delivery of both in-person and online learning solutions to institutional and individual customers in Central Missouri. Key accomplishments included:• *Compliance Monitoring: Supported processing of international student applications to attend Kaplan educational programs under United States F1 and H1 student visa regulations. Monitored applications and ongoing educational records for continuing F1 and H1 compliance. • *Policy and Standard Development: Served on cross-functional and geographically diverse working group to develop and standardize processes for hiring, training, and assessing performance of part-time operational staff. • *Leadership and Communication: Hired, coached, and conducted ongoing performance management for more than 20 staff members. Established and led effort to exceed team performance targets resulting in consecutive double-digit annual revenue business growth.

Performed e-discovery services in support of multinational litigation.